Supervisor (487)

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Espanola (NM); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible schedules

Scholarships available

Free meals and employee discount

Paid training and development

Job summary

ERC Hospitality - Freddy's Frozen Custard and Steakburgers is seeking a Part-Time Supervisor in Espanola, NM. This role leads the restaurant team, ensuring high standards of hospitality, quality, and cleanliness. Supervisors coach team members, prepare exceptional food, and promote a positive work environment.

Applicants must have leadership experience, be able to stand for long periods, and demonstrate strong communication skills. Benefits include flexible schedules, medical coverage, and a dynamic team culture.

Qualifications

• Must be 18 years or older.
• At least 1 year of leadership experience.
• Ability to motivate a team.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods.

Responsibilities

• Supervise and ensure Freddy's standards are followed.
• Provide exceptional guest service.
• Prepare and serve food and beverages.
• Ensure compliance with safety standards.
• Train and motivate team members.

Skills

Leadership

Attention to detail

Communication skills

Problem-solving

Teamwork

Job description

Job Details

Job Location: Espanola - Espanola, NM 87532

Position Type: Part Time

Job Category: Restaurant - Food Service

About the Position

The Supervisor position is the first level of management at Freddy’s and plays an important role in ensuring smooth shift operations. Supervisors lead by example, overseeing daily restaurant execution to maintain quality, accuracy, and hospitality standards. This role is focused on coaching and supporting Team Members, fostering a positive work environment, and ensuring that every guest leaves happy. With a balance of hands‑on leadership and team development, Supervisors are responsible for guiding shift efficiency, monitoring food preparation and service, and upholding Freddy’s brand standards and culture.

Essential Duties and Responsibilities

• Supervise the restaurant to ensure that Freddy’s standards of Hospitality, Quality, and cleanliness are being followed.
• Provide exceptional guest service and set the example for team members through a positive attitude, order accuracy, and hospitality.
• Prepare and serve exceptional steakburgers, custard, etc.
• Dependable in upholding attendance, policy and procedure with yourself and team members on shift. Always upholding the three pillars of quality, cleanliness and hospitality.
• Take initiative to provide great guest service by coaching and assisting team members.
• Ensure compliance with food safety, security, quality and cleanliness standards.
• Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, employee relations issues or injuries.
• Work together with your team on training, evaluating, counseling, and motivating team members. Supporting all coworkers with dignity and respect.
• Have a leadership attitude and willingness to train others on all shifts.
• Support strategies to ensure operations progress, sales growth, and team member retention.
• Other duties as assigned within the scope of the position.

Qualifications

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must be 18 years or older.
• Must have at least 1 year of leadership experience.
• Ability to lead and motivate a team.
• Attention to detail and ability to problem‑solve.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Must have teamwork and communication skills.
• Ability to manage time effectively and prioritize tasks to meet deadlines.
• Must follow all food safety and sanitation expectations.
• Must pass a background check and ERC required training.
• Must be able to pass and maintain ANSI Manager Certification.

Benefits

• Full Time medical, dental and vision coverage offered.
• Fun and exciting work environment.
• Uniform provided.
• Opportunities to advance and grow.
• Online access to schedules.
• Flexible schedules.
• Scholarships available.
• Free meals and employee discount.
• Amazing team‑centered culture.
• Paid training and development.
• Potential travel opportunities.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.