Supervisor

Il Parco - NEW; San Francisco (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Il Parco - NEW is seeking an experienced restaurant supervisor to lead day-to-day operations and ensure a consistently high-quality dining experience.

You will motivate staff, maintain health and safety standards, hire and train new team members, and optimize scheduling to meet dynamic restaurant needs.

Qualifications

• High school diploma or GED required.
• Previous supervisory experience in hospitality preferred.
• Proven ability to work in a fast-paced setting.
• Strong multi-tasking skills.
• The physical ability to remain standing for long periods.
• Exceptional organizational, communication, and customer service skills.
• Strong managerial skills.

Responsibilities

• Assist in hiring and training new employees and ongoing staff development.
• Oversee front and back of house operations including wait staff, kitchen, and bussing staff.
• Maintain high-quality food standards and health/sanitation compliance.
• Provide exceptional customer service and lead staff to do the same.
• Respond to customer complaints quickly and resolve them effectively.
• Develop strategies to improve dining experience and profitability.
• Manage staff schedules and project future kitchen supplies and cleaning products.
• Maintain inventory of needed supplies and control waste to reduce costs.

Skills

Customer service

Leadership

Communication

Multitasking

Staff motivation

Education

High school diploma or GED

Job description

We are seeking an experienced restaurant supervisor to join our team. In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills.

As a supervisor, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to hire new staff, train them, and create schedules that reflect the dynamic needs of the restaurant.

Restaurant Supervisor Responsibilities:

• Assist in the hiring and training of new employees as well as the continuous training of existing staff
• Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
• Maintain high-quality food standards
• Oversee our kitchen staff's compliance with all health code and sanitation requirements
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Develop strategies for improving our customers' dining experience
• Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
• Maintain inventory of all needed supplies
• Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
• Manage the work schedules of our restaurant's staff

Restaurant Supervisor Requirements:

• High school diploma or GED
• Previous supervisory experience in the hospitality industry preferred
• Proven ability to work in a fast-paced setting
• Strong multi-tasking skills
• The physical ability to remain standing for long periods of time
• Exceptional organizational, communication, and customer service skills
• Strong managerial skills