Supervisor

RWJBarnabas Health; Livingston (NJ); On-site; USD 57,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Disability Insurance

Life Insurance

Tuition Reimbursement

Flexible Spending Accounts

Wellness Programs

Pet Insurance

Partner Discounts

Job summary

RWJBarnabas Health is seeking a Supervisor for Radiology Support Services in Livingston, NJ. The role oversees daily Patient Access operations, ensures timely registrations and staffing coverage, and maintains service quality.

Responsibilities include supervising staff, scheduling, and ensuring adherence to policies while supporting patient throughput and customer service excellence at the Ambulatory Care Center.

Qualifications

• High School Diploma required; College Degree preferred.
• Minimum of 3 years of Patient Access experience.
• Knowledge, Skills, Abilities: Reading and writing in English.
• Certification/Licensure: Valid NJ Driver's License required.

Responsibilities

• Manage daily operations of the department to ensure timely patient throughput.
• Supervise staff, create schedules, and ensure work meets regulatory and policy standards.
• Provide leadership while completing Patient Access functions daily.
• Monitor key performance indicators and create action plans when goals are not met.
• Communicate issues and policy updates to staff in relation to department operations.

Skills

Staff supervision

Patient Access leadership

Customer service

Education

High School Diploma

College Degree Preferred

Driver's License (NJ)

Job description

Supervisor

Req #: 0000266978

Category: Revenue Cycle and Patient Access

Status: Full-Time

Shift: Day

Department: Radiology Support Services

Pay Range: $56,797.00 - $80,225.00 per year

Location: 200 South Orange Avenue, Livingston, NJ 07039

Job Title: Supervisor

Location: Ambulatory Care Center

Department Name: Radiology Support Services

Req #: 0000266978

Status: Salaried

Shift: Day

Pay Range: $56,797.00 - $80,225.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

A Typical Day

The Supervisor of Patient Access manages the daily operations of the department in the area to which they are assigned, ensuring a timely and efficient patient throughput process while providing excellent customer service. The Supervisor ensures that departmental policies and procedures are followed, supervises staff, creates schedules and ensures that the work done by the staff is accurate and meets regulatory and policy standards. The Supervisor provides leadership support to the team while also completing Patient Access functions on a daily basis. Achieves expected results and outcomes without compromising RWJBH mission, values, processes or procedures. Ensures timely registrations of all patients and completes registrations within the department when necessary. Responsible for maintaining adequate staffing levels, including the review and completion of staff schedules. Communicates issues and policies to all staff members as they relate to department and ancillary areas. Responsible for monitoring all key performance indicators and creating action plans when goals are not met. Delegates and prioritize work assignments in relation to the patient's needs and staff's competence. Informs staff of system updates and is responsible for providing any/all pertinent information related to registration issues.

To Be Considered

Required:

• High School Diploma required; College Degree Preferred
• Certification/Licensure: Valid NJ Driver's License required
• Knowledge, Skills, Abilities: Reading and writing in English
• Minimum of 3 years of Patient Access experience

Experience Preferred:

• College Degree Preferred
• Knowledge of all aspects of registration, Insurance Verification, Authorization requirements, Non-Federal and Federal billing regulations, and state programs such as Charity Care,
• 3 years of leadership, oversight of staff experience.

Schedule Requirements:

• Monday-Friday - rotating weekends and Holidays

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer