Supervisor

levistraussandco; Hilton Head Island, Bluffton (SC, SC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401K match

Five hours of paid volunteer time per月

Product discount of 60% off regular-pr

Paid Family Leave

Live in Levi's: 50%

Job summary

Levi Strauss & Co. on Hilton Head Island seeks a Store Supervisor to lead a high-energy team and drive sales through engaged service and coaching. You will model behaviors, mentor associates, and ensure a superior customer experience.

You will partner with store management to train new hires, uphold LS&CO culture, manage cash and merchandising, and address consumer concerns while maintaining policy compliance and performance goals.

Qualifications

• Experience leading a retail team in a fast-paced setting.
• Ability to coach and develop associates to meet sales goals.
• Strong customer service and problem-solving skills.

Responsibilities

• Supervise store team and provide coaching on sales training.
• Proactively resolve consumer concerns in line with policy.
• Train new hires on LS&CO culture, product knowledge, and loss prevention.
• Partner with store management to set expectations and drive engagement.
• Handle cash operations and merchandise processes in line with policy.
• Support management to meet daily sales and performance goals.

Skills

Retail leadership

Coaching

Customer service

Training

Education

High school diploma or GED

Job description

You're an original. So are we.

We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's® Dockers® Denizen® and Signature by Levi Strauss & Co.™

Supervisor contribute as an integral member of the store management team by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth.

About the Role

Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.

Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues

Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.

Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Deliver formal performance feedback in partnership with store management

Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy.

Works with the Store Manager, and/or Associate Manager and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily

Supervises store team in the absence of another member of management.

Comply with all Levi's® Stores policy, procedure, and programs, able to follow directives of store management

About You

Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment

You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.

Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives

Progressive retail leadership experience and proven skills in supervising, coaching and training

Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts

Ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear. The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Must have reliable transportation

High school diploma or GED preferred

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:

Benefits

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
• Five hours of paid volunteer time per month with nonprofit organizations
• Product discount of 60% off regular-price merchandise
• Paid Family Leave

Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Aff

Life-Enhancing Perks:

• Full-Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
• Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.
• Full-Time & Part-Time Employees: Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
• Live in Levi's: 50%