SUPERVISING PROGRAM TECHNICIAN II

California Department of Insurance; Long Beach (CA); Hybrid; USD 49,000 - 61,000; Full time

Job summary

The California Department of Insurance seeks a Supervising Program Technician II to oversee day-to-day activities of Program Technician IIs in a hybrid, remote-centered environment.

The role involves supervising processes, handling complex inquiries about financial records and public access, and supporting the Financial Analysis Division. Salary ranges from $4,375 to $5,482 monthly, with eligibility rules for new state hires.

Job description

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Position Details

• Job Code #: JC-536506
• Position #(s): 413-364-9925-001
• Working Title: Supervising Program Technician II
• Classification: SUPERVISING PROGRAM TECHNICIAN II
• $4,375.00 - $5,482.00
• # of Positions: 1
• Work Location: Los Angeles County
• Telework: Hybrid
• Job Type: Permanent, Full Time

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

The CDI is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state’s consumers by fairly regulating the insurance industry. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.

Nearing 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.

FINANCIAL SURVEILLANCE BRANCH

FINANCIAL ANALYSIS DIVISION

FINANCIAL ANALYSIS BUREAU

Department Website: http://www.insurance.ca.gov

Job Description And Duties

Do you enjoy working in a fast-paced remote centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Supervising Program Technician II to supervise the day-to-day activities of Program Technician IIs.

Under the general direction of the Senior Insurance Examiner, Supervisor of Financial Analysis Bureau I, the incumbent is responsible for assisting in the development and maintenance of all processes and procedures necessary for the efficient operation of the Financial Record Unit. The incumbent acts as an expert resource for staff dealing with complex and sensitive problems/issues. The incumbent researches sensitive and complex questions about financial records, the confidentiality of records laws, public access to records, and provides technical information regarding same in person, by phone, or through written communication to the public, licensees, other agencies, and department staff.

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website (www.calhr.ca.gov).

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You will find additional information about the job in the Duty Statement.

Special Requirements

• Exam list eligibility - refer to exam link below.
• Transfer eligibility, if applicable, for current/former civil service employees
• Statement of Qualifications

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 11/18/2026.

Required Application Package Documents

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Instructions may be found in the Statement of Qualifications Section of this job posting.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.