Superintendent- Service (Seattle) TK Elevator Corporation

thyssenkrupp Elevator; Kirkland (WA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Retirement Savings Plan with公司匹

Tuition reimbursement

Car allowance or company vehicle

Paid vacation and holidays

Employee Assistance Program (EAP)

Job summary

TK Elevator is seeking a Service Operations Assistant/Coordinator in Kirkland, WA, to support efficient and cost‑effective service operations. You will visit job sites, perform audits, and assist mechanics while reviewing route profitability and safety training.

The role emphasizes knowledge of industry codes, effective communication with management and customers, and preparing material and labor cost estimates for bids. Clean driving record required and opportunities for growth.

Qualifications

• Bachelor’s degree or two years of management experience.
• Ability to write reports, proposals and business correspondence
• Ability to present information to management and customers
• Ability to define problems, collect data, establish facts and draw conclusions
• Ability to interpret diverse technical instructions and data
• Requires a valid driver’s license and a satisfactory MVR

Responsibilities

• Visit job sites to audit route efficiency and cost effectiveness.
• Perform NIM audits within 15 days of turnovers and identify improvement opportunities.
• Assist mechanics with troubleshooting and on‑the‑job training.
• Review route profitability using accounting reports and provide feedback to management.
• Support safety training and compliance.
• Provide input on bids and calculate labor/material costs for repairs.
• Stay current with elevator industry codes and product updates.
• Order materials needed for service and repairs.
• Attend company trainings and collaborate with regional trainers.
• Perform other duties as assigned.

Skills

Quality audits

Cost control

Training delivery

Proposal writing

Report writing

Driver's license

Education

Bachelor's degree

Tools

MS Office

Job description

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

Responsible for assisting with service operations so that the service department functions in an efficient and cost-effective manner.

ESSENTIAL JOB FUNCTIONS:

• Visits job sites and performs quality audits to ensure that route work is being completed efficiently and in a cost effective manner.
• Performs NIM job audit within 15 days of construction and modernization turnovers. Includes identifying issues that could potentially affect the overall reliability of the equipment and providing feedback and recommendations for the improvement of future installations.
• Assists mechanics with jobs. Includes trouble shooting and providing on-the-job training.
• Uses accounting reports to review route profitability and call backs. Includes providing feedback, data and reports to management.
• Takes part and assists with safety training.
• Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and material costs.
• Provides feedback to service manager prior to field evaluations and performance ratings.
• Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements.
• Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Includes working with regional field trainers.
• Determines what materials need to be ordered for service, repairs, and orders parts.
• Performs other duties as may be assigned.

EDUCATION & EXPERIECE:

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two year’s experience managing on a branch departmental level; or equivalent combination of education and experience
• Ability to write reports, contract proposals and business correspondence
• Ability to effectively present information and respond to questions from management and customers
• Ability to define problems collect data, establish facts and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
• Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Salary range: $100,000- $135,000 with additional annual incentive compensation 0% - 75%. The role offers a car allowance or company vehicle and fuel card.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at [e-mail] or call 1-844-427-5461.

TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier-free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond