Superintendent- Repair (Norfolk) TK Elevator Corporation

TK Elevator; Norfolk (VA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Tuition reimbursement

Life insurance

EAP

Parental leave

AD&D

Job summary

TK Elevator seeks an experienced Superintendent-Repair in Norfolk, VA to lead repair operations, ensuring efficiency and cost effectiveness. The role supervises mechanics, audits sites, and drives safety while coordinating with regional teams to optimize schedules and resources.

The position requires a Bachelor’s degree or equivalent or two years in branch management, plus strong reporting, presentation, and data interpretation skills. A valid driver’s license and clean MVR are required.

Qualifications

• Bachelor’s degree or two years of branch management experience.
• Ability to write reports, proposals and business correspondence.
• Ability to effectively present information to management and customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.

Responsibilities

• Ensure daily repair operations run efficiently and cost effectively.
• Foster a culture of safety and administer safety program and training.
• Participate in weekly repair backlog meetings to update schedules.
• Supervise repair mechanics and apprentices and perform site audits.
• Use system reports to monitor repair status, efficiencies and billing.
• Review TK Trip reports with mechanics and sales personnel.
• Maintain knowledge of market area, backlog, service and repair volume.
• Maintain familiarity with TK Elevator products and codes.
• Assist accounts receivable with collection information.

Skills

Management skills

Communication skills

Analytical thinking

Report writing

Presentations

Problem solving

Education

Bachelor’s degree or equivalent

Two years of branch management experience

Job description

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

TK Elevator is currently seeking an experienced Superintendent- Repair in Norfolk, VA.

Responsible for assisting with repair operations so that the repair department functions in an efficient and cost -effective manner.

ESSENTIAL JOB FUNCTIONS:

• Ensures that the branch’s daily repair operations run efficiently and cost effectively. Includes reviewing and performing repair survey requests, ensuring repair booked status, scheduling repairs, completing requisitions for materials, and reviewing manpower needs.

• Fosters a culture of safety. Administers company safety program and training. Includes performing safety audits when necessary and stressing the importance of safety to all employees.

• Participates in weekly repair backlog meetings with Regional repair coordinators to update schedules and system data.

• Supervises repair mechanics and apprentices and performs job site audits. Includes direct involvement in performance management and progressive discipline.

• Uses system reports to monitor repair job status, efficiencies and completion. Reviews repair billable and non-billable reports on a weekly basis.

• Reviews TK Trip reports with mechanics and sales personnel.

• Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume and market penetration.

• Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods. Maintains a strong understanding of TK Elevator, and its regional and company mission and objectives, ethical standards and code of conduct.

• Maintains up-to‑date knowledge of all federal, state and local elevator industry code requirements.

• Assists accounts receivable with information regarding the collection of problem accounts.

• Performs other duties as may be assigned.

EDUCATION & EXPERIENCE:

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two year’s experience managing on a branch departmental level; or equivalent combination of education and experience

• Ability to write reports, contract proposals and business correspondence

• Ability to effectively present information and respond to questions from management and customers

• Ability to define problems collect data, establish facts and draw valid conclusions

• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

• Requires a valid driver’s license and a satisfactory Motor Vehicles Report.

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Important note:

TK Elevator is committed to a prejudice‑free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier‑free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond