Superintendent of Custodial Services

Amarillo College; Amarillo (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Amarillo College is seeking a Custodial Supervisor to direct custodial maintenance across multiple campus locations. The role includes hiring, training, evaluating, and disciplining staff, plus ensuring safety compliance and effective operations.

Responsibilities cover scheduling, inventory, reports, and customer service with faculty, staff, and external partners. Strong leadership, communication, and confidentiality are essential in a professional campus environment.

Qualifications

• Requires a high school diploma.
• Preferred: 2 years of college coursework.
• 5 years of experience in management and customer service.
• Preferred: 10+ years of experience in management and customer service.
• Valid Texas Class C Driver’s License with a 3-year safe driving record.

Responsibilities

• Inspect buildings to determine repairs or other work.
• Review subordinates' work in custodial and related activities.
• Requisition, receive, maintain, and distribute equipment, material, and supplies for custodial work; maintain inventory records.
• Develop appropriate daily work schedules for day and night custodial crews; monitor facility scheduling.
• Plan, organize, and supervise major facilities moves.
• Prepare periodic reports for work performed; use software to plan schedules, events, vacations, receive and distribute work orders; maintain a budget.
• Interview and recommend appointment of custodial employees.
• Ensure proper care in the use and maintenance of vehicles, equipment and supplies.
• Demonstrate strong communication skills; maintain professionalism and confidentiality.
• Build relationships with faculty and staff to manage customer satisfaction.
• Promote safety and conduct safety presentations; travel to all campuses to verify safety compliance.
• Conduct frequent compliance training; identify and resolve safety issues.

Skills

Leadership

Customer service

Communication

Multitasking

Organizational skills

Attention to detail

Education

High school diploma

2 years of college coursework

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Perform responsible supervisory work in directing custodial maintenance and related building services on the Washington Street Campus, West Campus, East Campus, Downtown Campus, Community Link and First Responders Training Center.Supervisory responsibilities include, hire, train, and develop staff to meet AC guidelines, formally evaluating, and disciplining custodial employees.

Responsibilities:

• Inspect buildings to determine the need for repairs or other work.
• Review the work of subordinates engaged in custodial and related activities.
• Requisition, receive, maintain, and distribute equipment, material, and supplies for custodial work.Maintain inventory records.
• Monitor facility scheduling for the entire College, and develop appropriate daily work schedules for the special projects, day, and night custodial crews.
• Plan, organize, and supervise major facilities moves.
• Prepare periodic reports for work performed. The supervisor will utilize software to plan work schedules, events, vacations, receive and distribute work orders.Maintain a budget and correspond with supervisors.
• Interview and recommend appointment of custodial employees.
• Ensure proper care in the use and maintenance of vehicles, equipment and supplies.
• Exhibit strong management level communication skills both written and verbal. Ability to cultivate relationships built on trust and confidentiality with a diverse population.Maintain a high level of professionalism at all times, especially when dealing with resistance or hostility.
• Build relationships with faculty and staff to manage customer satisfaction. Provide an exemplary level of customer service to all internal, external customers, vendors, community leaders, etc.Maintain professionalism in demeanor, work-style and dress.
• Promote safety and health awareness, ability to create safety presentations.
• Identify problem areas within your department and develop resolutions.
• Travel all AC Campuses to inspect and verify compliance of safety regulations.
• Perform or oversee frequent and consistent compliance training.
• Designs methods for appraising safety conditions within AC Facilities.
• Inspects working conditions to ensure all products and activities are compliant with SDS guidelines.
• Oversees use of dangerous chemicals and machinery.
• Stays current on new state and federal health and safety regulations.
• Consults with Facilities Director regarding the implementation of new safety procedures.
• Required to demonstrate a strong work ethic, exercise good judgement and complete evaluations, maintain required documentation in a timely manner.Make recommendations, attention to detail, good organizational skills, and work under pressure to meet stringent deadlines. Work independently and as a team member.
• Required to interact with all levels of Amarillo College personnel, community, and management. Must maintain a commitment to discretion and confidentiality concerning sensitive information.
• Follow and support AC policies, procedures and departmental standards.
• As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring, striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes!
• Physical Requirements - This position, is frequently required to stand, walk, stoop, bend, crouch, crawl, reach, pull, push, and use hands to finger, handle or feel. Must be comfortable with working in small confined spaces as required.Must be able to stand on or in wet areas to clean clogged lines and fixtures as well as withstand odors typically occurring with clogged fixtures and pipelines. Must be able to lift, carry, push, pull and maneuver objects up to 30 pounds and maneuver heavier objects with assistance of others and/or appropriate equipment.
• Required to work a flexible schedule (“on call emergency maintenance” on a rotating schedule which includes after hours, weekends, and holidays, and overtime if necessary).Must be dependable with excellent attendance.
• Work with little to no supervision. Self-sufficiency is critical.

Disclaimer: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The Company may at any time, in its sole discretion, modify or vary from anything stated in this job description, with or without notice.

Certificates/Licenses:

Required: Valid Texas Class C Driver’s License with a 3-year safe driving record.

Education:

Required: High school diploma.

Preferred: 2 years of college course work.

Experience and Training:

Required: 5 years of experience in management and customer service. Experience with setting goals and driving for results.

Preferred: 10 or more years of experience in management and customer service.

Knowledge, Skill and Ability:

• Ability to utilize adequate computer skills needed to perform the work.
• Ability to multitask with a sense of urgency and not losing sight of attention to detail.
• Strong Organizational, Time Management, and Task Prioritization Skills.
• Strong Leadership and Management Skills.
• Proficient Interpersonal, Verbal, and Written Communication Skills to convey information effectively.
• Current Microsoft Outlook, Microsoft Word, Microsoft Excel and Power Point Skills.