Superintendent, Network Systems

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 129,000 - 175,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) NYC Transit seeks a Superintendent, Network Systems to oversee the fiber optic OT network, coordinate with vendors, and lead 24/7 operations and emergency responses.

The role requires a CS degree, 8 years of experience, and 5 years in a supervisory capacity, with strong safety and project management skills. Location varies across NYCT facilities; compensation reflects UTLO Grade D again.

Qualifications

• Baccalaureate from an accredited college in Computer Science or equivalent.
• Eight years of professional experience.
• Five years of managerial/supervisory experience.

Responsibilities

• Oversee staff responsible for remedial and preventative maintenance, testing, installation, and operation of the 24/7 fiber optic network.
• Direct repair and maintenance programs; ensure work meets standards and is documented.
• Provide technical oversight for capital projects and coordinate with vendors.
• Lead emergency response efforts and ensure safety training and career development.

Skills

Fiber networking

Transmission equipment

Center monitoring

Nortel/Cisco/Fujitsu certifications

DC power plants

Safety compliance

Union environment experience

Communication skills

Project management

MS Office

Education

Baccalaureate in Computer Science or equivalent

Eight years professional experience

Five years managerial/supervisory experience

Tools

NMA

Ticketing systems

MS Office

Job description

Description

JOB INFORMATION

• Title: Superintendent, Network Systems
• Authority: TA
• Department: Subways
• Division/Unit: Electronics Maintenance (EMD) / Telecommunications (TELECOM)
• Location: Various
• Hours: Various
• Reporting Manager: General Superintendent, Network Systems
• Deadline: Open until filled
• Compensation: $152,072 (UTLO Grade D)

RESPONSIBILITIES

The position oversees staff responsible for remedial and preventative maintenance, testing, installation, and operation of NYCT’s 24/7 mission‑critical Fiber Optic OT Network Infrastructure. The incumbent will manage repair and maintenance programs, ensuring work is performed efficiently and in accordance with established standards. Additional responsibilities include directing the construction of circuits and maintaining comprehensive records, documentation, drawings, and management systems. The role provides technical oversight for capital projects and ensures operational requirements are fully supported. This position also requires regular coordination with vendors who provide network support services. During emergency situations and major failures, the incumbent will lead response efforts to ensure timely and effective corrective action. The incumbent also ensures all employees receive appropriate safety and technical training and promotes career development through a succession‑planning approach designed to strengthen future leadership and technical capability.

EDUCATION AND EXPERIENCE

• Baccalaureate from an accredited college in Computer Science or a satisfactory equivalent.
• Eight (8) years of professional experience.
• Five (5) years of Managerial/Supervisory Experience.

DESIRED SKILLS

• Familiarity with fiber network s (ASYNC/SONET) and knowledge of fiber optic cable testing and troubleshooting, network monitoring & fault identification, network protocols and topologies.
• Knowledge of high-speed fiber optic transmission technologies & equipment; NORTEL Legacy Fiber Transmission Equipment, CISCO, Fujitsu, etc.
• Command Center Environment experience, using NMA or other network monitoring tools and applications, including ticket generating applications.
• Fiber Transmission Equipment, Nortel Legacy, CISCO, Fujitsu, CIENA, ETHERWAN etc.
• Knowledge of Network Equipment DC Power Plants.
• Certifications in varied switch and router specializations I.e., CCNA, CCNP, Fujitsu MEF/Carrier Ethernet Certification
• Knowledge of NYCT safety rules and regulations, business practices and procedures.
• Experience working in a union environment; familiarity with agency’s disciplinary process.
• Excellent written, verbal, interpersonal skills, project management, and PC skills including MS Office suite applications.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.