Superintendent- Modernization (New Haven)

TK Elevator; Orange (CT); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA

HSA

Disability insurance

Life insurance

401(k) match

Tuition reimbursement

Identity theft monitoring

Job summary

TK Elevator in New Haven, CT seeks an experienced Superintendent- Modernization to lead field crews, plan projects, and ensure timely, profitable completion. You will manage safety programs, coordinate with owners, consultants, and contractors, and maintain compliance with elevator codes while driving project performance.

The role requires strong management and communication skills, with a focus on safety, budgeting, and customer satisfaction in a dynamic field environment.

Qualifications

• Bachelor’s degree or equivalent experience with management background.
• Proven ability to write reports, contract proposals, and business correspondence.
• Strong presentation and communication skills for management and customers.
• Ability to define problems, collect data, and draw conclusions.
• Ability to interpret technical instructions and complex data.

Responsibilities

• Supervise modernization field employees with direction and training; hire and manage performance.
• Administer safety program; perform safety audits and emphasize safety.
• Plan and prioritize elevator modernization projects and manpower needs.
• Review job status from accounting reports to identify risk and opportunity.
• Oversee jobsites from survey to completion and coordinate with customers.
• Manage subcontractor schedules on turnkey projects.
• Develop strong relationships with owners and architects.
• Review change orders, purchase orders, and approvals.
• Stay updated on federal, state and local elevator codes.
• Maintain SOPs and liaise with factory and regional teams.
• Mediates and resolves customer issues with local agents and unions.
• Determine materials and subcontracting requirements for jobs.
• Conduct weekly crew visits and site progress reviews.
• Perform other duties as assigned.

Skills

Report writing

Proposal writing

Presentations

Problem solving

Technical interpretation

Education

Bachelor's degree

Tools

Project management software

Scheduling tools

Job description

What We Expect

The first 3 letters in workplace safety are Y-O-U!

New Haven, CT.

Responsible for successfully managing modernization projects and crews so that jobs are completed timely and profitably, and the department continues to grow in volume and meets or exceeds the annual budgetary plan.

TK Elevator is currently seeking an experienced Superintendent- Modernization in New Haven, CT.

Responsible for successfully managing modernization projects and crews so that jobs are completed timely and profitably, and the department continues to grow in volume and meets or exceeds the annual budgetary plan.

ESSENTIAL JOB FUNCTIONS

• Supervises modernization field employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, and supervising performance management and progressive discipline.
• Administers company safety program. Includes performing safety audits as required and when necessary and stressing the importance of safety to all employees.
• Plans, directs and prioritizes elevator modernization projects and manpower needs; utilizes project management software and other scheduling tools.
• Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue.
• Manages jobsites from survey through the completion of the modernization process documenting and advising on modernization project progress for work not included. Includes trouble‑shooting problems with mechanics, performing quality audits and meeting with customers to review progress.
• Manages subcontractor schedule and performance on turn‑key projects.
• Develops and maintains strong working relationships with owner, elevator consultants, and architects.
• Identifies, reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write‑offs, credits and other necessary approvals.
• Maintains up‑to‑date knowledge of all federal, state and local elevator industry code requirements.
• Maintains strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods; Interfaces with corporate departments, including the factory, coordination and labor, and consults with the Regional Operations Team.
• Mediates and resolves complaints and problems of external and internal customers. Includes meeting with local business agents to resolve issues involving union employees.
• Determines what materials need to be ordered for job completion, and coordinates and arranges for sub‑contracting portions of job.
• Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customers; documenting findings.
• Performs other duties as may be assigned.

Who we are looking for

EDUCATION & EXPERIENCE

• Thorough knowledge of the construction industry and general management skills; or general business knowledge normally acquired though a Bachelor’s degree; or two years experience managing on a branch departmental level; or equivalent combination of education and experience
• Ability to write reports, contract proposals and business correspondence
• Ability to effectively present information and respond to questions from management and customers
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

What we offer

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company‑paid short‑and long‑term disability insurance
• Company‑paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company‑paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Who We Are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low‑rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud‑based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

Contact

For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.

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