Superintendent II

Beacon Management; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid holidays

Vacation

Sick time

401k

Housing discounts

Medical, Dental, and Vision Benefits

Job summary

Lightstone Group is seeking a dedicated Superintendent for our property at 365 Bond Street, NY 11101. The role entails overseeing routine and preventive maintenance, supervising staff, and coordinating budgets while ensuring timely service delivery to residents.

The ideal candidate will have hands-on management experience in maintenance, strong customer service skills, and proficiency with Microsoft Office. On-site work with a focus on safety and cost efficiency is expected.

Qualifications

• Previous management experience in maintenance including plumbing, electrical, HVAC, carpentry, locksmithing and staff supervision.
• A valid driver's license and auto insurance with an eligible driving record.
• Strong customer service and resident relations skills.
• Analytical, organized, detail-oriented with ability to multitask.
• Willing to be on-call for emergencies as needed.

Responsibilities

• Oversee and perform routine and preventive maintenance to maintain community integrity.
• Supervise and train maintenance staff; assist budget planning and cost control.
• Manage upkeep of records on expenses, inventory, and make-ready status.
• Organize maintenance shop; ensure safety standards and records are up to date.
• Coordinate with vendors; ensure contracts and insurance requirements are met.

Skills

Customer service

Analytical ability

Problem solving

Microsoft Office

BMS system experience

HVAC experience

Plumbing knowledge

Tools

BMS system

HVAC controls

Job description

If you're hardworking and take pride in a job well done, then you should bring your expertise to the Lightstone Group. As a Superintendent every day is rewarding! Our current opening is for 365 Bond Street, NY 11101.

Lightstone provides career development opportunities, paid training for certifications, competitive paid holidays, and robust benefit packages!

Various Benefits Include

• Paid Holidays
• Vacation
• Sick time
• 401k
• Housing discounts
• Medical, Dental, and Vision Benefits; FSA; Voluntary Benefit Programs, and more!

The Superintendent will oversee and perform all routine and preventive maintenance in order to maintain the physical integrity of the community. Supervise and train maintenance personnel, handle budget planning and monitor, in partnership with the community manager, effective cost control procedures to insure budget compliance in the maintenance department.

Financial/Cost Control

• Assist in developing, planning and implementing the budget to include charting the overall financial performance of the maintenance department.
• Handle recordkeeping and reporting responsibilities on a daily, weekly and monthly basis.
• Maintain accurate records of expenses, inventory and supply management.
• Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations. Report all major repairs and requisitions to manager prior to any expenditure of funds.

Maintenance/Customer Service

• Oversee customer service and resident relations. Institute and manage systems for effectively handling service requests.
• Perform, delegate, oversee and inspect all maintenance tasks.
• Ensure that all make ready repairs and services are completed correctly and on schedule. Correct situations within 24 hours when possible.
• Develop specifications for grounds maintenance, snow plowing and cleaning completed by staff and/or outside contractors.
• Organize maintenance shop, keeping inventory of equipment, tools and supplies.
• Conduct regularly scheduled safety meetings with staff. Maintain safety standards. Maintain awareness of the physical condition of the property and immediately correct unsafe conditions.
• Maintain accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status and work in progress etc.

Staff Management

• Hire, train, motivate, coach, develop, supervise, discipline and recommend termination of staff in order to achieve the operational goals of the property.
• Oversee and participate in the on-call rotation to ensure 24 hour emergency maintenance service and response.
• Purchasing/Vendor Relations
• Research, recommend and hire maintenance contractors and vendors, as necessary, and oversee their work.
• Ensure contracts, scope of work and insurance requirements are satisfied before allowing any work to begin. Oversee the project and release of payment upon completion.

Qualifications

• Previous management experience that includes plumbing, electrical, HVAC, carpentry, locksmithing and staff supervision. Residential property management experience preferred.
• Current, Valid driver’s license and proof of auto insurance – driving record must meet eligibility requirements
• Customer service skills and the ability to develop a rapport with the residents and community staff.
• Analytical ability, problem solving and organization skills.
• Accuracy and attention to detail. Ability to handle multiple priorities.
• Ability to meet deadlines and must be available on an as‑needed basis for after hours and on‑call emergency services.
• Written and verbal communication skills.
• Proficiency with Microsoft Office Products.
• Vertical and Horizontal Heat Pump troubleshooting and repair experience
• BMS system experience

Licenses

• S12
• S13
• S95 - Preferred
• EPA Universal – Preferred

Beacon Management is an EOE m/f/d/v