SUPERICA SERVICE ASSISTANT (Cary)

Rocket-Farm-Restaurants; MacGregor Park (NC); On-site; USD 6,900 - 12,000; Full time

Benefits offered by this job

Supportive culture

Raises & promotions

Holiday time off

Dining discounts

Rocket Farm University

Mentorship programs

Career advancement

Job summary

Rocket Farm Restaurants is hiring a personable Service Assistant for Superica Fenton in Cary, NC. You will support the team by delivering beverages and dining experiences with a friendly, curious demeanor, and by anticipating guests’ needs.

The role follows a service checklist and operates under pressure with calm efficiency. Prior restaurant experience is preferred but not required, and competitive pay plus tips reflects the guest-focused culture.

Qualifications

• One-year restaurant experience preferred, not required.

Responsibilities

• Support restaurant team and provide guests with beverages and dining experiences.
• Anticipate guests' needs and read cues to ensure consistent service.
• Follow a service checklist and steps under pressure.

Skills

Customer service

Friendly demeanor

Guest engagement

Attention to detail

Job description

At Rocket Farm Restaurants, the core philosophy that defines our culture is “We serve the person who is serving the guest.” Our culture is not something we act out on the floor of the restaurant. It starts with how we treat and serve one another in the kitchen – with dignity, respect, and care. We believe there should be no difference in how we treat and serve one another in the kitchen and how we treat and serve our guests in the dining room. We hope you agree and will consider joining us!

Located in the Fenton community in Cary NC, Tex-Mex hot-spot Superica brings sunshine to The Triangle with an Old-West inspired, relaxed yet upbeat vibe and Tex-Mex cuisine served over brunch, lunch, dinner and hangin’ over cold, refreshing margaritas. At Superica, we know that Tex-Mex is more than just a kind of food, it’s a way of life — and we love sharing it with friends and families of all ages.

Superica Fenton is hiring a personable Service Assistant!

Do you dream of hand-made salsa and authentic Tex-Mex? The Service Assistant at Superica boasts a friendly and naturally curious personality, supporting the restaurant team and offering guests an expertly served beverage and dining experience. He/she can easily anticipate guests’ needs and pick up cues from facial expression and demeanor to ensure exceptional service every time. Diligently following a checklist and performing the assigned steps of service is a must, all while working calmly and efficiently under pressure. One-year relevant restaurant experience and knowledge of basic restaurant service is preferred, but not required.

Competitive pay - $5.15/hr. + tips

As a valued member of our team, you will receive:

A supportive culture and ethical work environment

Dynamic performance-based raises and promotions

Time off on most major holidays, including Thanksgiving, Christmas Eve and Christmas Day

Dining discounts at all Rocket Farm Restaurants – Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park

Rocket Farm University: specialized leadership classes and personalized support for career advancement

Employee-led Mentorship programs, Advisory Council and Safety Committee

Additional benefits after 1-year of employment:

• Paid Time Off, Childbirth Recovery Leave and Parental Leave to support a healthy work-life balance
• Major Medical, Dental, Vision, and Life Insurance

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.