SUPERICA SERVICE ASSISTANT (South End)

Rocket Farm Restaurants LLC; Charlotte (NC); On-site; USD 6,900 - 9,600; Full time

Benefits offered by this job

Dining discounts

Career advancement

Holiday time off

Rocket Farm University

Mentorship programs

Safety committee

Job summary

Superica in Charlotte, part of Rocket Farm Restaurants LLC, is hiring a Server Assistant to support the dining room team and deliver drinks and meals with warm, attentive service. He/she can anticipate guests’ needs and maintain a smooth flow of service, ensuring every guest leaves satisfied.

The role emphasizes a friendly, curious personality and knowledge of basic restaurant service; one-year experience is preferred.

Qualifications

• Minimum one year restaurant experience preferred.
• Knowledge of basic restaurant service is a plus.
• Reliable and able to work under pressure.

Responsibilities

• Assist servers to deliver beverages and dining experience.
• Anticipate guests' needs and respond promptly.
• Follow service steps and checklists to ensure consistency.

Skills

Customer service

Restaurant service

Teamwork

Job description

101 W. Worthington Ave. #100 Charlotte, NC 28203, USA

Description

At Rocket Farm Restaurants, the core philosophy that defines our culture is "We serve the person who is serving the guest." Our culture is not something we act out on the floor of the restaurant. It starts with how we treat and serve one another in the kitchen - with dignity, respect, and care. We believe there should be no difference in how we treat and serve one another in the kitchen and how we treat and serve our guests in the dining room. We hope you agree and will consider joining us!

Superica, "where sunshine spends the winter" - serves the Queen City evolved renditions of the Tex-Mex classics in an Old-West inspired atmosphere.

Superica is hiring a Server Assistant in the Queen City!

Do you dream of hand-made salsa and authentic Tex-Mex? The Service Assistant at Superica boasts a friendly and naturally curious personality, supporting the restaurant team and offering guests an expertly served beverage and dining experience. He/she can easily anticipate guests’ needs and pick up cues from facial expression and demeanor to ensure exceptional service every time. Diligently following a checklist and performing the assigned steps of service is a must, all while working calmly and efficiently under pressure. One-year relevant restaurant experience and knowledge of basic restaurant service is preferred, but not required. Apply today and become part of a dynamic, innovative, and heartfelt group of unique individuals!

Competitive pay - $5.15/hr. + tips As a valued member of our team, you will receive:

• A supportive culture and ethical work environment
• Dynamic performance-based raises and promotions
• Time off on most major holidays, including Thanksgiving, Christmas Eve and Christmas Day
• Dining discounts at all Rocket Farm Restaurants - Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park
• Rocket Farm University: specialized leadership classes and personalized support for career advancement
• Employee-led Mentorship programs, Advisory Council and Safety Committee

Additional benefits after 1-year of employment:

• Paid Time Off, Childbirth Recovery Leave and Parental Leave to support a healthy work-life balance
• Major Medical, Dental, Vision, and Life Insurance

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.