Sup Referral Center Clinical Coordinator

Harris Health; Houston (TX); Remote; USD 65,000 - 85,000; Full time

Job summary

Harris Health is seeking a Referral Center Clinical Coordinator (RCCC) to drive coordinated care for high‑needs patients within our safety‑net system. The RCCC leads interdisciplinary care planning, facilitates case management, and advocates for options and resources to meet complex health needs while promoting quality and cost‑effective outcomes.

Applicants should have a BSN, Texas RN licensure, and at least five years of RN experience with case management; CCM certification is preferred.

Qualifications

• Education: BSN required; master's preferred.
• Licensure: Texas RN license; CCM within two years preferred.
• Experience: 5 years RN; 1 year in Case Management/Quality/Discharge Planning preferred.
• Leadership: 1 year of leadership experience preferred.

Responsibilities

• Facilitate interdisciplinary case management and care coordination.
• Promote quality, cost‑effective outcomes for identified patients.
• Support a customer‑friendly environment using Service FIRST behaviors.

Skills

RN experience

Case management

Leadership

Communication skills

Analytical

Education

Bachelor's degree in Nursing

Master's degree: preferred

Licensed to practice nursing in Texas

CCM certification preferred

Job description

About Us

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

JOB SUMMARY

The Referral Center Clinical Coordinator (RCCC) facilitates the collaborative interdisciplinary process of case management encompassing assessment, planning, facilitation, care coordination, evaluation appropriate to the scope of licensure. The RCCC advocates for options and services to meet the patient's and family's comprehensive health needs through communication and available resources to promote quality cost-effective outcomes for the identified patient population.

The RCCC participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing Service FIRST behaviors in interactions with patients, families, and staff members.

Minimum Qualifications

Education/Licensure/Specialized Training:

• Education: Graduation from an accredited school of Nursing with a Bachelor's degree in Nursing required. Master's Degree: Preferred
• Licensure/Certification: Licensed to practice nursing in the State of Texas. Relevant clinical specialty certification required within two years of employment. CCM certification preferred

Work Experience: Five (5) years RN experience as appropriate to area assigned; One (1) year experience in Case Management, Quality Management, Coding or Discharge Planning preferred.

Management/Experience: One (1) year leadership experience preferred.

Equipment Operated: PC and typical medical equipment related to job duties.

Special Requirements

Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing /Composing: Correspondence, Reports

Other Skills: Analytical, Medical Terms, Mathematics, PC, Word Proc

Work Schedule: Remote, Monday- Friday (8:00am- 4:30PM), up to 24 hours per week

No Benefits