Clinical Nurse Care Manager I, Mid-shift - 7PM

Harris Health System, Inc.; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Harris Health System, Inc. seeks a Clinical Nurse Care Manager I to support a medical team in coordinating transitional care. The CNCM I serves as a liaison among patients, families, doctors, and care providers to improve outcomes and patient satisfaction.

The role drives performance improvement by identifying workflow gaps, managing patient caseloads, and planning care across the appropriate continuum. Strong nursing foundation and collaboration with providers are essential.

Qualifications

• Bachelor's degree in Nursing from an accredited program.
• RN license to practice in Texas; Basic Life Support required.
• 3 years RN experience in the relevant area; 1 year in Case Management/Quality/Coding preferred.
• 1 year of leadership/clinical experience preferred.
• Strong communication skills; proficient with MS Word.

Responsibilities

• Coordinate transitional care between patients, families, physicians and care teams.
• Plan and implement short- and long-term care strategies to meet patient needs across the continuum of care.
• Promote quality improvement initiatives and model ServiceFIRST behaviors in patient and staff interactions.

Skills

Case Management

Quality Improvement

Medical Terminology

Verbal Communication

Education

Bachelor's degree in Nursing

Tools

MS Word

Job description

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

The Clinical Nurse Care Manager (CNCM I) position supports the healthcare team in transitional care by being a liaison between patients, their families, doctors, and health care providers. CNCM I facilitates transitional care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction. In addition, the CNCM I helps to drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, process improvements, patient satisfaction). CNCM I is accountable for patient's caseload and plans effectively in order to meet patient needs across the appropriately deemed continuum of care, provide family support, manage the length of stay, and promote efficient utilization of resources. CNCM I advocates for patients and coordinates patient's care and work with other health care professionals to determine patient's goals and create both short term and long term plans. CNCM I participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing ServiceFIRST behaviors in interactions with patients, families, and staff members.

Minimum Qualifications

• Degrees: Graduation from an accredited school of Nursing with a Bachelor's degree required.
• License & Certifications: Register Nurse; Licensed to practice nursing in the State of Texas.
  Related specialty certification preferred
  Basic Life Support
• Work Experience: Three (3) years experience as RN in appropriate area assigned required; One (1) year experience in Case Management, Quality Management, and Coding preferred.
• Management Experience: One (1) year leadership/clinical experience preferred.
• Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing/ Correspondence, Writing/ Reports
• Proficiencies: MS Word, P.C.
• Job Attributes: Knowledge/Skills/Abilities: Analytical, Medical Terms, Mathematics
• Work Schedule: Weekends, Holidays, Flexible, Travel, On Call
• Equipment Operated: PC and typical medical equipment related to job duties.