Sunset Terrace | Host | Part Time

Omni Hotels & Resorts; Asheville (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Omni Grove Park Inn & Spa in Asheville, NC is seeking a friendly host to warmly greet guests, seat them promptly and coordinate with servers.

You will open and close the dining area, answer calls, and help maintain a smooth flow during busy periods. This role requires excellent communication, the ability to multitask, and a willingness to work flexible shifts.

Join a renowned property with southern hospitality and a focus on guest satisfaction, teamwork, and reliable guest services.

Qualifications

• Must have strong verbal and written communication skills.
• Prior host experience preferred.
• Must be able to multi task and work as part of a team.
• Must be able to stand and walk for an extended period of time.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
• Must be able to work flexible shifts including days, nights, weekends, and holidays.
• Ability to work lunch shifts required.
• Some computer skills needed.

Responsibilities

• Assist managers in opening and closing.
• Answering phone calls.
• Ensure guests are greeting upon arrive and seated in a timely fashion.
• Assist in clearing and resetting tables when needed.
• Control heavy volume at Restaurant entrance.
• Knowledge of hotel property.
• Attend to and anticipate guests needs.
• Familiarization with menu.
• Introduce server to guest.
• Thank guests as they leave.
• Knowledge of daily specials.
• Assign guest checks.

Skills

Verbal & written comms

Guest service

Team player

Multitasking

Tools

Computer skills

Job description

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Overview:

To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards.

Responsibilities:

• Assist managers in opening and closing.
• Answering phone calls.
• Ensure guests are greeting upon arrive and seated in a timely fashion.
• Assist in clearing and resetting tables when needed.
• Control heavy volume at Restaurant entrance.
• Knowledge of hotel property.
• Attend to and anticipate guests needs.
• Familiarization with menu.
• Introduce server to guest.
• Thank guests as they leave.
• Knowledge of daily specials.
• Assign guest checks.

Qualifications:

• Must have strong verbal and written communication skills.
• Prior host experience preferred.
• Must be able to multi task and work as part of a team.
• Must be able to stand and walk for an extended period of time.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
• Must be able to work flexible shifts including days, nights, weekends, and holidays.
• Ability to work lunch shifts required.
• Some computer skills needed.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.