Great Hall Bar Server Assistant Full Time

Omni Hotels & Resorts; Asheville (NC); On-site; USD 20,664 - 27,552; Full time

Job summary

Omni Hotels & Resorts in Asheville, NC, is looking for dedicated individuals to assist servers in ensuring proper service to guests. Responsibilities include setting and cleaning tables, interacting with guests, and ensuring a seamless dining experience.

Ideal candidates must excel in customer service, possess strong communication skills, and be able to work flexible hours, including nights and weekends. This is an opportunity to be part of a respected company known for service excellence.

Qualifications

• Commitment to providing exceptional customer service.
• Ability to multi-task effectively.
• Excellent verbal communication skills.

Responsibilities

• Assist servers to ensure prompt, courteous service.
• Set tables with clean napkins, china, and glassware.
• Interact with guests and deliver food to tables.

Skills

Exceptional customer service

Multi-tasking

Team player

Verbal communication

Job description

Omni Grove Park Inn & Spa The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Overall

To assist servers in any way possible to ensure proper, prompt, and courteous service to all guests. Duties to include setting tables with clean napkins, china and glassware, pour water for guests, and serve bread and butter as specified.

General Responsibilities

• Knowledge of fine dining/upscale service/serving specifics
• Must have knowledge of all food menu offerings
• Must have strong communication skills
• Station set-up
• Stock side stands and kitchen with items necessary to serve tables
• Get ice supply for side stations
• Dust all tables to include table legs
• Interact with guests
• Check off and pick-up storeroom supplies
• Set tables with clean, pressed linen, china, polished silver, and glassware
• Ensure furniture and floors are clean and arranged according to specifications
• Assist servers during meal period
• Remove any extra settings
• Coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware
• Deliver food to tables
• Exposure to Food and Beverage hazardous cleaning chemicals
• Exposure to food items and beverages

Qualifications

• Be committed to providing exceptional customer service
• Ability to multi-task and work as a team player
• Excellent verbal communication
• Flexible scheduling to include days, nights, weekends, and holidays

Physical Requirements

• Ability to stand for the duration of an entire shift
• Ability to walk, run, bend, push, pull and lift moderate to heavy weight

EEO Statement

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.