Sunset Terrace Host

Omni Grove Park Inn Resort & Spa; Asheville (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated host to join their dynamic team. This role is pivotal in ensuring guests feel welcomed and attended to from the moment they arrive. With a focus on exceptional service, you will assist in managing the restaurant's flow, ensuring a seamless experience for all patrons. Ideal candidates are friendly, motivated, and possess strong communication skills, ready to thrive in a fast-paced environment. If you have a passion for hospitality and enjoy serving others, this opportunity could be the perfect fit for you.

Qualifications

• Strong communication skills are essential for interacting with guests.
• Prior host experience is preferred for this role.

Responsibilities

• Greet and seat guests in a friendly manner according to standards.
• Assist in managing restaurant operations during busy times.

Skills

Verbal Communication

Written Communication

Multi-tasking

Teamwork

Customer Service

Tools

Computer Skills

Job description

Location

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

Job to start Mid March.

To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards.

Responsibilities

• Assist managers in opening and closing.
• Answer phone calls.
• Ensure guests are greeted upon arrival and seated in a timely fashion.
• Assist in clearing and resetting tables when needed.
• Control heavy volume at Restaurant entrance.
• Knowledge of hotel property.
• Attend to and anticipate guests' needs.
• Familiarization with menu.
• Introduce server to guest.
• Thank guests as they leave.
• Knowledge of daily specials.
• Assign guest checks.

Qualifications

• Must have strong verbal and written communication skills.
• Prior host experience preferred.
• Must be able to multi-task and work as part of a team.
• Must be able to stand and walk for an extended period of time.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
• Must be able to work flexible shifts including days, nights, weekends, and holidays.
• Ability to work lunch shifts required.
• Some computer skills needed.