Host - Sunset Terrace

Omni Grove Park Inn Resort & Spa; Asheville (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a friendly and motivated individual to join their dynamic team as a host. In this role, you will be the first point of contact for guests, ensuring they are greeted warmly and seated promptly. This position offers the opportunity to work in a vibrant environment, where you will assist in managing the flow of guests and contribute to an exceptional dining experience. If you have a passion for service and enjoy working in a fast-paced setting, this could be your perfect match. Join a team that values respect, gratitude, and empowerment in every interaction.

Qualifications

• Strong verbal and written communication skills are essential.
• Prior host experience preferred, with ability to multi-task.

Responsibilities

• Greet and seat guests in a friendly manner following hotel standards.
• Assist in clearing and resetting tables as needed.
• Control heavy volume at restaurant entrance and anticipate guests' needs.

Skills

Verbal Communication

Written Communication

Multi-tasking

Teamwork

Customer Service

Tools

Basic Computer Skills

Job description

Location

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Job Description

To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards.

Responsibilities

• Assist managers in opening and closing.
• Answer phone calls.
• Ensure guests are greeted upon arrival and seated in a timely fashion.
• Assist in clearing and resetting tables when needed.
• Control heavy volume at restaurant entrance.
• Knowledge of hotel property.
• Attend to and anticipate guests' needs.
• Familiarization with menu.
• Introduce server to guest.
• Thank guests as they leave.
• Knowledge of daily specials.
• Assign guest checks.

Qualifications

• Must have strong verbal and written communication skills.
• Prior host experience preferred.
• Must be able to multi-task and work as part of a team.
• Must be able to stand and walk for an extended period of time.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10 lbs without assistance.
• Must be able to work flexible shifts including days, nights, weekends, and holidays.
• Ability to work lunch shifts required.
• Some computer skills needed.