Summer Intern, User Experience (UX) Research

allegion; United States; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Mentorship opportunities

Professional development

Networking events

Clifton Strengths coaching

Job summary

Allegion is seeking a Digital UX Research - Design Intern to support research and design efforts across product teams in Carmel, IN. You will document user needs, conduct generative research, run usability tests, and help create personas and journey maps as part of the design life cycle.

The role emphasizes collaboration with UX researchers, designers, and engineers, and is open to hybrid candidates in the Indianapolis metro area. A strong portfolio and foundational UX knowledge are required.

Qualifications

• Junior standing in a post-secondary program majoring in User Experience, Human-Computer Interaction, Human Factors, Social Science, Computer Science, or related field.
• A portfolio that showcases specific examples of research abilities.
• Strong written and verbal communication skills to build empathy and share findings.
• Ability to analyze research data and identify actionable insights.
• Knowledge of Design Thinking, UI/layout concepts, and how tech influences design.
• Experience with remote testing and facilitation tools (Maze, MS Teams).
• Knowledge of modern design and prototyping tools including Figma.
• Background in research methods including interviews, personas, journey maps, surveys.

Responsibilities

• Collaborate with the UX team to develop research informing personas and journey maps.
• Conduct quantitative surveys, qualitative interviews, persona construction, usability tests, and evaluations.
• Work with fellow researchers to identify opportunities, plan, recruit, execute, and present findings.
• Communicate research findings to product and business partners.
• Support creation of design deliverables and documentation for feedback.
• Collaborate with product and development teams to assess feasibility and hand-offs.

Skills

UX research

Communication skills

Research tools knowledge

Remote testing

Figma

Education

UX/HCI/CS related field (Junior standing)

Tools

Figma

Maze

MS Teams

Job description

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup's With Distinction honor - a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Summer Intern, User Experience (UX) Research - Carmel, IN

Summer Intern, User Experience (UX) Research

The Allegion Research and Software Solutions Team is seeking a digital user experience ( UX ) Research -Design Intern to collaborate with our Global S oftware Solutions product teams. T his position is responsible for assisting in research and design efforts throughout the product design life cycle, which will include but will not be limited to documenting user needs, facilitating generative research, testing design concepts with internal resources and external customers , design evaluation, and design . This role will collaborate closely with internal team members and other cross-functions across engineering and business.

You’ll be joining a dynamic and innovative culture, with core values that are real and genuine . Our core values incl ude be safe and healthy, do the right thing, serve others not yourself, be empowered and accountable, this is your business run with it, be curious beyond the obvious, have a passion for excellence, and enjoy what you do and celebrate who we are.

We're looking for candidates with career interests and emerging skills in digital UX research and design.

We are open to hybrid candidates local to the Indianapolis metro area.

What You'll Do

• Collaborate with members of the UX team to develop the research that will inform the creation of user personas and journey maps.
• Conduct a variety of different design research activities, including quantitative surveys, qualitative interviews, persona construction, solution validation, usability tests, heuristic evaluations, etc.
• Work closely with your fellow UX researchers to identify research opportunities, develop research plans, recruit participants, execute the research, and present your findings to a cross-functional team.
• Communicate research findings to product and business partners.
• Support the creation of design deliverables (e.g., user flows, journey maps, and/or conceptual prototypes) and documentation to help gather feedback on proposed solutions from internal stakeholders and users.
• Collaborate with product and development teams to understand concept feasibility and support design hand-offs.

What You'll Need to Succeed

• At least Junior standing in a post-secondary school majoring in User Experience, Human-Computer Interaction, Human Factors, Social Science, Computer Science, or a related discipline.
• A portfolio that showcases specific examples of your research abilities (telling the story of the user needs, success metrics, and what you learned along the way.)
• Strong written and verbal communication skills to help build empathy for users and clearly share research findings.
• Ability to analyze research data and identify actionable insights.
• You're current with the latest research tools, methods, trends, and technology.
• You have a solid grasp of Design Thinking principles, UI/layout concepts, and how technology influences design & vice versa.
• Experience utilizing remote testing and facilitation tools, e.g., Maze and MS Teams.
• Knowledge of modern digital design and prototyping tools including Figma.
• You have a background in a variety of research tools and methods including contextual inquiry, user interviews, persona & journey map development, heuristic analysis, card sorting, usability & desirability studies, and quantitative surveys.

What You'll Get from Us

• An opportunity to be a part of a dedicated team that collaborates on real, hands-on projects
• Professional Growth through exposure to Allegion's leaders, professional development and skill building opportunities, and mentor/mentee relationships
• Meaningful time to network and get to know your peers through Allegion sponsored activities hosted by the Talent Attraction Team
• Opportunities to leverage your unique strengths through Clifton Strengths testing and coaching

Join our team of experts today and help us make tomorrow's world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace