Summer Intern 2027 - Product Design (UX)

John Hancock; Boston (MA); Hybrid; USD 30,000 - 41,000; Full time

Job summary

Manulife John Hancock offers a Product Designer (UX) Internship designed to give students hands-on experience in user-centered digital product design across wealth and asset management platforms. You will work with cross-functional teams to research, prototype, test, and refine experiences for clients and advisors.

Join a mentorship-driven program that blends real-world projects with structured learning opportunities, including exposure to end-to-end design processes and cross-functional

Qualifications

• Currently enrolled in an undergraduate UX/Design program.
• Demonstrated interest in user experience design and digital experiences.
• Strong communication and collaboration skills.
• Experience with design and prototyping tools such as Figma.

Responsibilities

• Define, design, and test digital experiences for the company's audiences.
• Collaborate with Senior Designers and Design Leads on usability reviews and user testing.
• Create wireframes, prototypes, user flows, and design documentation using Figma.
• Support the design and delivery of new digital experiences including websites, secure platforms, and mobile apps.
• Partner with designers, product owners, and tech teams to identify user needs and translate them into design solutions.
• Facilitate workshops, brainstorming sessions, and user testing activities.
• Contribute to end-to-end design processes including research, ideation, prototyping, and visual design.
• Analyze user feedback and research findings to identify opportunities for improvement.
• Support multiple projects simultaneously while maintaining high design quality.

Skills

UX Design

Communication

Collaboration

Figma

Multitasking

Independent work

Education

Undergraduate UX/Design student

Tools

Figma

Job description

At Manulife John Hancock, we believe in investing in the future – starting with you. Our Product Designer (UX) Internship is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

Our Product Designer (UX) Internship provides hands‑on experience creating intuitive, user‑centered digital experiences that serve clients, advisors, and customers across Manulife Wealth & Asset Management. Working alongside Senior Designers and Design Leads, you’ll contribute to meaningful projects that shape the future of our digital products, including secure client platforms and mobile experiences. This opportunity is ideal for students who are passionate about user experience design, design thinking, and digital innovation and are eager to build practical skills in research, prototyping, testing, and visual design.

You’ll gain exposure to the end‑to‑end product design process while collaborating with cross‑functional teams including Product, Technology, Research, and Design. Through real‑world projects and mentorship, you’ll develop the skills needed to launch a successful career in UX and product design.

Position Responsibilities

• Define, design, and test digital experiences for Manulife Wealth & Asset Management's diverse audiences.
• Collaborate with Senior Designers and Design Leads to conduct usability reviews, user research, and user testing activities.
• Create wireframes, prototypes, user flows, and design documentation using Figma.
• Support the design and delivery of new digital experiences, including enhancements to existing websites, secure platforms, and mobile applications.
• Partner with designers, product owners, and technology teams to identify user needs and translate them into effective design solutions.
• Facilitate workshops, brainstorming sessions, and user testing activities.
• Contribute to the end‑to‑end design process, including research, ideation, wireframing, prototyping, validation, and visual design.
• Analyze user feedback and research findings to identify opportunities for continuous improvement.
• Support multiple projects simultaneously while maintaining a high standard of design quality and attention to detail.

Required Qualifications

• Currently enrolled in an undergraduate program in UX Design, Human-Computer Interaction, Graphic Design, Interaction Design, Digital Media, or a related field.
• Demonstrated interest in user experience design, product design, and digital experiences.
• Strong communication and collaboration skills, with the ability to clearly articulate design concepts and rationale.
• Creative problem‑solving abilities and a passion for designing user‑centered solutions.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and work effectively in a fast‑paced environment.
• Experience with design and prototyping tools such as Figma.
• Ability to work independently while also contributing to a collaborative team environment.
• Curiosity, adaptability, and eagerness to learn and grow as a designer.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• As part of our co‑op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students. This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Salary range is expected to be between:

$40,950.00 CAD - $56,550.00 CAD

The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro‑rated based on the length of the work term.

#LI-Hybrid

The role being advertised is an existing vacancy.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid