Summer Intern 2027 - Operations Analyst

John Hancock; Boston (MA); Hybrid; USD 39,000 - 45,000; Full time

Benefits offered by this job

GRO program

Mentorship

Professional development events

Networking opportunities

Job summary

Manulife John Hancock's GWAM Operations Program is a launchpad to success, offering structured development, mentorship, and opportunities across Fund Administration, Alternative Investment, Retail & Wealth, or Investment Operations.

Interns gain practical experience, participate in cross-functional projects, and present to senior management. The program is designed for graduating students with a flexible, hybrid work environment.

Qualifications

• Pursuing an undergraduate degree in Business, Finance, Accounting, Economics, or related field.
• Proactive self-starter with demonstrated leadership qualities.
• Interest in business process improvement with high attention to detail.
• Strong planning, organizing, and deadline management skills.
• Innovative thinker and fast learner in a fast-paced environment.
• Working knowledge of Microsoft Office; SharePoint a bonus.
• Strong academic performance with exposure to accounting, economics, finance, or analytics.
• Digital literacy and comfort with data analysis tools.
• Demonstrated leadership and strong written/verbal communication.
• Ability to work punctually in a hybrid environment.

Responsibilities

• Note: Position responsibilities will vary by function and team.
• Understand project management methodologies and deliver on special projects.
• Collaborate with multiple business owners to pursue quick-win recommendations.
• Learn and complete tasks within assigned team to support business operations.
• Contribute to solving business challenges and elevate issues as needed.
• Build financial literacy by engaging with leaders across functions.
• Develop and deliver a project presentation to senior management and peers.

Skills

Leadership

Proactive

Attention to detail

Microsoft Office

Excel

SharePoint

Data analysis

Education

Undergraduate degree in Business/Finance/Economics

Tools

SharePoint

Excel

Job description

At Manulife John Hancock, we believe in investing in the future – starting with you. Our GWAM Operations Program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.

The GWAM Ops Summer Internship Program supports multiple functions under the Operations umbrella. Depending on the aspirations and fit of successful candidates, placements may be in Fund Administration, Alternative Investment, Retail & Wealth or Investment Operations.

We offer professional development events to build soft skills, networking opportunities, and mentorship. The program also fosters a community of interns working across various locations, encouraging mutual learning and connection.

Position Responsibilities

• Note: Position responsibilities will vary by function and team.
• Good understanding of project management methodologies, while delivering on special projects as assigned.
• Ability to work with multiple business owners across Manulife John Hancock and through exercise of impact and influence, persuade them to pursue quick win recommendations suggested by this team.
• Learn and complete tasks within your assigned team to support business operations.
• Contribute to solving business challenges and elevate issues as needed.
• Build financial literacy by asking questions and engaging with leaders across your function, and related departments.
• Develop and deliver an industry-related project presentation to senior management and peers.

Required Qualifications

• Pursuing an undergraduate degree in Business, Finance, Accounting, Economics, or related field.
• A proactive self-starter with demonstrated leadership qualities.
• Interest and strength in business process improvement; high attention to detail.
• Highly developed planning and organizing skills; can manage multiple tasks and meet deadlines.
• A proven innovative thinker and problem solver; fast learner, able to adapt to a fast-paced environment.
• Working knowledge of Microsoft Office applications like Excel, as well as SharePoint, and other reporting details are a bonus.
• Strong academic performance, with exposure to accounting, tax, economics, finance, business process reviews, general management, or analytics coursework.
• Strong digital literacy and comfort with data analysis or business process tools.
• Demonstrated leadership ability and strong written/verbal communication skills.
• Ability to work punctually and effectively in a hybrid work environment.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• As part of our intern program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Please note the salary range is expected to be between $39,000 USD to $44,850 USD.

The actual salary will vary depending on local market conditions, geography, and relevant job-related factors such as knowledge, skills, qualifications, experience, and training. The annual salary will be pro-rated based on the length of the work-term.

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#LI-JH

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid

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Company: John Hancock Life Insurance Company (U.S.A.)