Summer Consumer Insights Intern — Hybrid

American Family Insurance; Madison, Northern (WI, KY); Hybrid; USD 34,000 - 54,000; Full time

Benefits offered by this job

Housing assistance

Job summary

American Family Insurance invites applications for the Summer 2027 Consumer Research and Insights Intern position in Madison, WI. The internship runs 10 to 14 weeks, starting mid-May and ending in August, with hybrid work options and exposure to multiple business areas.

You will support consumer insights goals, gain coaching, and networking opportunities through a structured program. You will develop data-driven insights, learn data visualization practices, and contribute to initiatives aligning

Qualifications

• Demonstrated experience synthesizing data and information to identify key insights and tell a clear story.
• Demonstrated experience providing customer-driven solutions, support, or service.
• Must be currently seeking a baccalaureate, masters, or doctoral degree and be enrolled full-time or per university coop requirements.
• Must have achieved 24 semester hours of academic credit before the first work term.
• Major/program must align with internship role.
• Familiarity with Microsoft Office (Excel, PowerPoint, Outlook, Teams).

Responsibilities

• Develop an understanding of the organization’s business environments, culture and structure to support initiatives.
• Be open to new ideas, systems and procedures; generate creative ideas in response to change.
• Develop relationships and connect with stakeholders.
• Gather data and reporting requirements for specific initiatives.
• Adhere to best practices for data, data visualization, and reporting.
• Attend meetings and present findings to teams or broader audiences.
• Communicate process and status with clear business and technical writing.

Skills

Data synthesis

Customer focus

Data storytelling

Education

Pursuing degree (Bachelor/Master/PhD)

Tools

Microsoft Excel

PowerPoint

Outlook

Teams

Job description

American Family Insurance invites applications for the Summer 2027 Consumer Research and Insights Intern position in Madison, WI. The internship runs 10 to 14 weeks, starting mid-May and ending in August, with hybrid work options and exposure to multiple business areas.

You will support consumer insights goals, gain coaching, and networking opportunities through a structured program. You will develop data-driven insights, learn data visualization practices, and contribute to initiatives aligning