Summer Center Director CA

Move Language Ahead; Claremont (CA); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Room and board

Paid training

Meals provided

First Aid & CPR certifications

Job summary

MLA Move Language Ahead is seeking a Center Director for the USA Summer School program at Pitzer College, Claremont, CA. This full-time, seasonal role runs mid-June through mid-August and requires residence on campus to supervise operations and international students.

The Center Director will oversee center staff, ensure safety, manage day-to-day activities, and coordinate with program directors. A Bachelor's degree and strong leadership, organizational, and communication skills are essential.

Qualifications

• Bachelor’s degree or equivalent required.
• Strong leadership and organizational abilities.
• Excellent communication and interpersonal skills.
• Ability to work long hours in a high-pressure environment.

Responsibilities

• Oversee the overall management of the Summer School.
• Report to Operations Manager and manage center staff.
• Supervise 6 days per week with 1 day off.
• Residence on campus for the duration of the program and on-call nights.

Skills

Positive outlook

Enthusiasm

Dedicated leader

Organization skills

Long hours

High-pressure work

Education

Bachelor’s Degree or equivalent

Job description

Center Director

We are seeking CenterDirectors to ensure the delivery of our exciting international summer school programin our Summer Schools in North America for 2026Summer.

The MLA Center Directorisa full-time, seasonal position (mid-June until mid-August). As the Center Director, you would be the main point of contact at an MLA Summer School and responsible for all operations and employees. You Willresideon campus andmonitorthe safety and well-being of international high school students attending our cultural immersionprogram.

Position Overview

• Responsible for the overall Management of the Summer School

• Reports to Operations Manager

• 6 working days per week

• 1 Day off per week

• The Center Directoris required toresideon campus for the duration of theprogram.They will also oversee nightly on-call responsibilities.

Required Skills

• Bachelor’s Degree or equivalent

• Positive outlook

• Enthusiasm

• Dedicated leader

• Excellent organization skills

• Ability to work long hours in a high-pressure environment

Company

For50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA’s work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world.

Company Mission Statement

MLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion.

Locationand Dates

USA

• Pitzer College, Claremont, CA: 25th of June - 1st of August

RequiredKnowledge, Skills, and Experience

As a successful candidate for this role, you should have abachelor's degreeor equivalent. You are also enthusiasticwithexcellent organizational skills, the ability to be creative, good interpersonalskills,and the ability to work in a high-pressure environment. As a representative of MLA and our values, you will be a good model of those values to subordinates and colleagues.

Further required skills include:

• Capacity to motivate a team and lead by example

• Ability to multi-task

• Excellent communication (verbal and written)

• Attention to detail

• Self-motivation

• Aptitude to effectively use Microsoft Excel

• Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests

Additionalpreferred qualifications:

• Prior work experience leading a team

• Prior experience overseeing a strict operating budget

• First Aid certification

• Lifeguard certification

• The completion of a satisfactory background check, including a child abuse clearance, isrequired

KeyPositionsAccountabilities

*Smaller Centers do not have all management positions, such as a Center Administrator. Those responsibilities would fall to the Center Director who will oversee taking on and delegating such tasks.

Pre-Program

• Attend allrequired, paid training/induction meetings prior to the start of a session

• Review itineraries and become knowledgeable with all aspects of theprogram

• Review the Center Set-up Guide and all handbooks

• Become familiar with theMLAEasyCenter Management software

• Communicate with thecenterstaffregardingmove-in, training, and any other pre-program information

Management of the Center

• Maintain a clean, organized, and professional Center Office

• Oversee the efficient completion of all duties of all staff

• Review all detailspertaining tothe day-to-day Center operations and ensure all programcomponents areproperly plannedand delivered

• Work in conjunction with the Director of Studies to confirm the tuitionprogramis runningin accordance withcompany standards

• Hold a minimum of two meetings with Group Leaders to be sure they are fully aware of their responsibilities and to ensure their needs and those of their students are being met

• Ensure the Center Administrator hold regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to ensure theprogramis running smoothly and the contract is being upheld

Welfare & Safeguarding

• Constantlymonitorstudents and staff safety and welfare, addressing any concerns promptly and effectively

• Establish and effectively communicate to staff and guests’ site-specific emergency evacuation and preparedness plans

• Maintain 24-hour on-call emergencyassistancefor the Center

• Address any guest or staff concerns and properly document and report concerns

• Be aware of any specific safeguarding needs of minors (those under the age of 18)

• Work with the head office for any Authorized Student Pick-Up requests, ensuring proper documentation is received and recorded

• Oversee the Medical Doctor ensuring all job requirements are being dutifully executed as well as the infirmary is properly maintained

• Become familiar with the British Council (UK) or Accreditation International (US)SafeguardingPolicy.

Company Quality Performance

• Ensure that what has been sold to the guests is being provided by the Center

• Deliver a comprehensive Center induction to all new guests within 24-hours of arrival

• Host a Group Leader meeting within 24-hours of arrival

• Confirm the student and Group Leader handbooks are available and the contents are being adhered to

• Follow-up with staff to verify all guest inquiries are handled promptly and effectively

ProgramSet-up

• Oversee the staff with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activityprograms

• Direct the set-up of student rooms by distributing linen, arranging furniture, and preparing keys

• Ensure Center Administrator has sent Welcome Email to Group Leaders at least one week prior to arrival detailing the accommodations, campusinformationand rooming list requirements

• Collaborate with the Center Administrator to ensure a correct rooming list has been provided to the Centerin accordance withthe Center contract

Administrative Duties

• Maintain a log of all meetings and guest feedback

• Oversee the Master Center Excel file with detailed housing, dining, and facilities usage in support of the Center Administrator

• Complete the Airport Transfer Check within theMLAEasysoftware to ensure all airport transfers have been booked and confirmed correctly

• Assist the Activity Manager in sending of Center SMS fromMLAEasyto Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notifications

• Oversee the collection and distribution of the student passports and security deposits

• Verify allprogramexpenses are being accuratelymaintainedby the Center Administrator and conduct weekly audits of the Petty Cash

• Work with the Activity Manager and Director of Studies to ensure weekly staff schedules areaccurateand available within the online employee scheduling software

• Submit bi-weekly payroll reports to the Operations Manager

• Hold regular staff meetings tomaintaingood communicationand positive morale

• Perform end-of-program staff evaluations and program report

Liaising

• Develop a good business relationship with the college/university to ensure the contract is being applied properly

• Ensure grievance and disciplinary procedures are adhered to

• Provide support for all direct reports and subordinates when necessary

• Maintain regular communication with the Operations Manager as well as the Head Office

• Use company-provided communication channels for all business correspondences including company email and phone

• Develop andmaintainopen lines of communication with Group Leaders

• Support MLA Center Directors at otherCenterswhenrequired

Off-Campus Excursions

• Support the Activity Manager with directing off-campus excursions to ensure they areproperly organizedand delivered to all guests

• Work alongside the Center Administrator to confirm all contracts and payments have been made to vendors

• Perform regular checks with Center Administrator to guarantee all buses and transportation have been scheduled and confirmed

• Attend the mini breaks, when able, tomonitorguest and staff conduct and to support the program when necessary

On-Campus Activities

• Maintain a visible presence at the Center

• Make regular visits to the dining hall duringmealtimesto interact with the guests and confirm operations are running smoothly

• Verify all sports and evening activities have beenproperly plannedand executed

• Oversee the MLA Conversation Room to certify the company procedures and standards are being maintained

Residence Hall Supervision

• Supervise the Night Guardian in ensuring the center's rules are being upheldregardingthe quiet hours and lights out

• Support the Night Guardian in the event any issues arise requiring a senior manager be present

• Apply fines to guests for damages to residence halls and/or campus property

MLA ReputationandCodeOfConduct

• To actively support MLA in its mission to provide quality learning

• To provide courses that will challenge the students (realizetheir potential) and work together to reach their academic targets and support them

• Tocomply withmanagement requests to follow the guidelines of externalorganizationssuch as British Council or Accreditation International ina timelyandaccuratemanner

• To be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possible

• Develop a good rapport with the students and Group Leaders and avoid absences as much as possible

• There is a specific list of what code of conduct we expect from all staff members in our Staff Handbook

Compensation

The Center Director is compensated as a weekly salary, commensuratewith the successful candidate’s education and experience. The starting salary is $1,200 per week. The Center Director will also receivea complimentaryroom and full board as part of their compensation package.

Benefits

• Paid formal training
• Accommodation in single ensuite room
• All meals provided
• Free First Aid and CPR Certifications if required

UK EQUALITY ACT 2010

MLA is an equal opportunity employer dedicated to excellence through diversity and does not discriminate on the basis of age, gender, marital status, being pregnant or on maternity leave, race (including ethnic or national origin, nationality andcolor), disability, sexual orientation or expression, religion, beliefs, or any other non-job related criteria.

USA AFFIRMATIVE ACTION STATEMENT

MLA Move Language Ahead is an Equal Opportunity/Affirmative Action employer dedicated to excellence through diversity and does not discriminate on the basis of age, race, color, religion, national origin, sex, sexual orientation, handicap/disability, Vietnam-era/disabled veteran status, gender identity or expression, or any other non-job related criteria.