Summer Card Services Intern — Banking Ops & Support

Gulf Coast Bank & Trust; Metairie (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

Gulf Coast Bank & Trust invites applications for its Summer Internship Program in Metairie, LA. This full-time internship runs May 17 through July 23, with potential extension into mid-August based on the hiring manager's decision.

You will support Card Services and gain hands-on experience in customer service, card policies, and regulatory procedures. Interns must be available for the entire program to ensure a meaningful learning experience.

Qualifications

• Must be available for the full duration of the internship.
• Strong written and verbal communication skills.
• Ability to work in a team environment.

Responsibilities

• Answer calls from internal and external bank clients, troubleshoot issues related to Card Services products.
• Reply to or redirect customer emails.
• Perform functions related to ATM and Debit cards, including ordering and transaction research.
• Submit fraud related Debit Card dispute cases into the fraud system.
• Perform file and report reviews related to Card Services products.
• Process return-mail of ATM/Debit Cards.
• Review and work various Debit Card reports and maintenance tasks.
• Participate in Special Projects as assigned.

Job description

Gulf Coast Bank & Trust invites applications for its Summer Internship Program in Metairie, LA. This full-time internship runs May 17 through July 23, with potential extension into mid-August based on the hiring manager's decision.

You will support Card Services and gain hands-on experience in customer service, card policies, and regulatory procedures. Interns must be available for the entire program to ensure a meaningful learning experience.