Summer Analyst: Service Analytics & Insights Impact

Blue Cross Blue Shield of Michigan; Detroit, Northern (MI, KY); Hybrid; USD 19,000 - 30,000; Full time

Job summary

Blue Cross Blue Shield of Michigan is seeking an Analytics Intern within Service Intelligence & Analytics (SIA). You will collaborate with the Service Operations team to develop and explore projects impacting processes, systems, or services, delivering actionable insights and recommendations.

The internship focuses on building practical health-insurance domain knowledge while developing analytical and communication skills through real-world projects and leadership mentorship.

Qualifications

• Current undergraduate or graduate student with a 3.0 GPA or higher.
• Enrolled in college/university or Master’s/PhD program for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills with the ability to work independently and as part of a team.
• Excellent organizational skills to manage multiple projects and priorities.

Responsibilities

• Assist in preparing information and research materials to identify business problems and offer recommendations.
• Support leaders on projects designed to enhance efficiency and effectiveness.
• Develop and maintain understanding of BCBSM business, products, and data.
• Analyze business goals and needs within the organization.
• Participate in networking events with BCBSM leaders and other interns.
• Engage in volunteer activities to build knowledge of our communities and customers.

Skills

Analytical skills

Verbal & written communication

Interpersonal skills

Organizational skills

Microsoft Office

Team collaboration

Education

Undergraduate or graduate student (3.0 GPA)

Tools

BCBSM systems

Excel/PowerPoint

Job description

Blue Cross Blue Shield of Michigan is seeking an Analytics Intern within Service Intelligence & Analytics (SIA). You will collaborate with the Service Operations team to develop and explore projects impacting processes, systems, or services, delivering actionable insights and recommendations.

The internship focuses on building practical health-insurance domain knowledge while developing analytical and communication skills through real-world projects and leadership mentorship.