Summer 2027 Sales Support Intern

Dairy Farmers of America; Franklin (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Dairy Farmers of America is seeking a motivated sales-focused candidate to join our team as a junior or senior in the Fall of 2026, with a degree focus in Business Administration/Management, Sales Operations Management, or Marketing. The role involves selling current and new products within a defined territory, coordinating with the sales team, and ensuring customer service excellence.

You will travel locally and must have a valid driver's license and vehicle; mileage is reimbursed.

Qualifications

• Junior or Senior in Fall 2026 with a degree focus in Business Administration/Management, Sales Operations Management, or Marketing.

Responsibilities

• Collaborate with the sales team to align sales strategies, share market intelligence, and contribute to the organization's overall sales efforts.
• Actively sell current and new products within an assigned geographical area while monitoring and supplying goods of service to each customer (must have valid driver's license and vehicle for daily travel, will be reimbursed for milage)
• Create sales support cases (customer inquiries, sales trends, customer complaints, delivery or service problems, reasons for product returns, etc.) and liaise with other departments to address customer concerns and ensure effective problem resolution
• Maintain organized records of leads, sales activities, customer interactions (inbound or outbound), and communications in designated system, ensuring information is accurate, comprehensive, and up to date
• Participate in sales meetings, providing updates on sales status, customer feedback, and other relevant information
• The requirements herein are intended to describe the general nature and level of work performed by the employee but are not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Education

Degree focus in Business Administration/Management, Sales Operations Management, or Marketing

Job description

Primary Duties / Responsibilities:

• Collaborate with the sales team to align sales strategies, share market intelligence, and contribute to the organization's overall sales efforts.


• Actively sell current and new products within an assigned geographical area while monitoring and supplying goods of service to each customer (must have valid driver's license and vehicle for daily travel, will be reimbursed for milage)


• Create sales support cases (customer inquiries, sales trends, customer complaints, delivery or service problems, reasons for product returns, etc.) and liaise with other departments to address customer concerns and ensure effective problem resolution


• Maintain organized records of leads, sales activities, customer interactions (inbound or outbound), and communications in designated system, ensuring information is accurate, comprehensive, and up to date


• Participate in sales meetings, providing updates on sales status, customer feedback, and other relevant information


• The requirements herein are intended to describe the general nature and level of work performed by the employee but are not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

The qualified candidate will be a Junior or Senior in the Fall of 2026 with a degree focus in Business Administration/Management, Sales Operations Management, or Marketing.

An Equal Opportunity Employer including Disabled/Veterans