Summer 2027 (IT) Intern - Digital Workplace Services

Momentive; Northern (KY); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Momentive seeks an IT Summer Intern for Digital Workplace Services to support end-user devices, software, and collaboration tools across site locations. You will work with IT professionals and business stakeholders to troubleshoot issues, deploy hardware, and contribute to IT projects that enhance productivity in a global manufacturing environment.

The role emphasizes problem-solving, customer service, and hands-on learning in Windows, Microsoft 365, and IT service coordination, with exposure to

Qualifications

• Pursuing a Bachelor’s degree in IT, CS, IS, Cybersecurity, CE, or related field.
• Strong interest in IT support, networking, systems administration, digital workplace technologies, or infrastructure.
• Basic knowledge of computer hardware, operating systems, networking concepts, and Microsoft technologies.
• Familiarity with Microsoft Office 365 apps (Outlook, Excel, Word, PowerPoint).
• Strong troubleshooting, analytical, and problem-solving skills.
• Effective verbal and written communication for technical and non-technical users.

Responsibilities

• Provide frontline technical support to employees diagnosing and resolving hardware, software, and connectivity issues.
• Troubleshoot desktops, laptops, mobile devices, printers, and other workplace tech.
• Support IT projects and initiatives to improve productivity and user experience.
• Partner with IT teams and stakeholders to identify and implement solutions.
• Coordinate hardware deployments, workstation setups, software installations, and upgrades.
• Assist with network, infrastructure, and digital workplace support across sites.
• Maintain IT documentation, processes, standards, and compliance requirements.
• Support meeting technologies and executive user requests; research emerging tech.

Skills

IT support

Networking

Systems administration

Digital workplace technologies

Infrastructure

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Computer Engineering, or related field

Tools

Active Directory

Microsoft 365

Windows OS

Job description

## Summer 2027 (IT) Intern - Digital Workplace ServicesApply: US WV Friendly: Full time: Posted Today: R9779# **Job Title:**Summer 2027 (IT) Intern - Digital Workplace Services# **Summary:**As an IT Intern, you'll play a key role in supporting the technology that keeps our manufacturing and business operations running smoothly. You'll gain hands-on experience troubleshooting technical issues, supporting end users, implementing new technologies, and participating in projects that improve the overall digital workplace experience. Throughout the summer, you'll work alongside experienced IT professionals while partnering with employees across multiple departments to solve real business challenges. You'll have the opportunity to develop technical expertise in end-user support, networking, hardware deployment, Microsoft technologies, and IT project coordination while gaining exposure to how technology enables success in a global manufacturing environment. This internship is ideal for students who enjoy problem-solving, learning new technologies, and delivering outstanding customer service while making a visible impact on the business.# **Responsibilities Include:****During your internship, you may:*** Provide frontline technical support to employees by diagnosing and resolving hardware, software, and connectivity issues.* Assist with troubleshooting desktops, laptops, mobile devices, printers, and other workplace technologies.* Support IT projects and technology initiatives that improve productivity, user experience, and operational efficiency.* Partner with IT specialists, business stakeholders, and site leadership to identify and implement technology solutions.* Help coordinate hardware deployments, workstation setups, software installations, and equipment upgrades.* Participate in network, infrastructure, and digital workplace support activities across multiple site locations.* Monitor and escalate technical issues to specialized IT teams while tracking progress through resolution.* Assist with maintaining IT documentation, processes, standards, and compliance requirements.* Support meeting technologies, collaboration tools, and executive user requests as needed.* Research emerging technologies and contribute ideas that improve IT services and business operations.* Help evaluate opportunities for process improvements and automation within the IT environment.* Build strong working relationships with end users while delivering responsive, customer-focused support.**Projects You May Work On*** Examples of projects may include:* Digital workplace technology upgrades and deployments* Hardware refresh and workstation migration initiatives* Process improvement and automation projects* Microsoft 365 optimization and user adoption efforts* Network and infrastructure support initiatives* IT asset management and lifecycle improvements* Site technology modernization projects* End-user experience enhancement initiatives# **Qualifications:****The following are *required* for the role*** Currently pursuing an Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, Computer Engineering, or a related technical field.* Strong interest in IT support, networking, systems administration, digital workplace technologies, or infrastructure.* Basic knowledge of computer hardware, operating systems, networking concepts, and Microsoft technologies.* Familiarity with Microsoft Office 365 applications, including Outlook, Excel, Word, and PowerPoint.* Strong troubleshooting, analytical, and problem-solving skills.* Effective verbal and written communication skills with the ability to work with both technical and non-technical users.* Ability to manage multiple priorities while maintaining a customer-focused mindset.* Willingness to work in an industrial manufacturing environment and travel across site locations as needed.* Ability to lift, install, and configure basic IT equipment, including workstations, monitors, printers, and network-connected devices.**The following are *preferred* qualifications:*** Coursework or hands-on experience in networking, cybersecurity, systems administration, cloud technologies, or technical support.* Exposure to Windows operating systems, Active Directory, Microsoft 365, or similar enterprise technologies.* Experience troubleshooting personal computers, printers, or mobile devices.* Familiarity with IT service management or ticketing systems.**Program Qualifications:*** The candidate must be actively enrolled in an undergraduate or graduate program at the time of application and for at least one semester following the conclusion of the internship.* The candidate is expected to be available 40 hours a week for a period of 10-12 weeks between the months of May and August.# **What We Offer:**Base Pay Range: $22.00 - $26.00*The base salary offered is determined by factors including but not limited to education, experience, skill sets, and geography.****If you are interested in this position, we’d ask that you apply!******#BePartoftheSolution***At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact. **Join our Momentive team to open a bright future.**