Summer 2027 Internship - Property & Casualty Claims

West Bend Insurance Company; West Bend (WI); On-site; USD 12,000 - 18,000; Full time

Job summary

West Bend Insurance Company in West Bend, Wisconsin is seeking a Property and Casualty Intern to review policies, verify coverage, establish reserves, and settle simpler claims.

The role involves contacting customers to explain coverage, settling claims, and supporting catastrophe-response teams, with strong emphasis on customer service and teamwork.

This in-office internship is designed to provide hands-on learning with mentorship and professional development as part of our award-winning program.

Qualifications

• Pursuing a bachelor's degree in business, communications or insurance related field.
• Excellent oral and written communication skills.
• Proficient in the use of Microsoft Office Suite.
• Able to comprehend and utilize various computer programs.
• Interpersonal skills and problem-solving abilities.

Responsibilities

• Review and analyze policies to verify coverage, establish reserves, and settle claims for less complex losses.
• Contact customers to explain coverage and settle customer claims, contributing to high service results.
• Assist various claims teams following catastrophe storms.

Skills

Interpersonal skills

Problem solving

Communication skills

Adaptability to fast-paced environment

MS Office proficiency

Computer programs proficiency

Education

Bachelor's degree in business, communications or insurance related field

Tools

Microsoft Office

Job description

Company Overview

Recognized as aMilwaukee Journal SentinelTop Workplace for 15 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Award-Winning Internship ProgramWe’re proud to be named to the RISE Professionals Elite 50 Internships List, a national recognition that honors top internship programs in the insurance industry. This award highlights our commitment to providing meaningful, high-impact experiences through mentorship, education, leadership development, diversity and inclusion efforts, networking opportunities, and more. Our internship program offers students a dynamic opportunity to gain hands-on experience, build valuable relationships, and develop essential skills while contributing to projects that support our mission and values. From day one, interns are empowered to make meaningful contributions and participate in professional development programming designed to prepare them for future success.

Job Summary

As a Property and Casualty Intern you will review and analyze policies to verify coverage, establish reserves, and settle claims for less complex losses. Other responsibilities will include contacting customers to explain coverage, settling customer claims and contributing to the high customer service results within the claims department. You will also assist various claims teams following catastrophe storms.

Work Location

This position is an in-office role located in West Bend, WI. No remote opportunities for this position are available at this time.

Responsibilities & Qualifications

• Currently pursuing a bachelor's degree in business, communications or insurance related field
• Interpersonal skills
• Effective problem solving skills
• Excellent oral and written communication skills
• Ability to work in a fast-paced environment
• Proficient in the use of Microsoft Office Suite
• Able to comprehend and utilize various computer programs

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.