Summer 2027 Internship – Consumer Banking (DSOB User Experience)

Ally-Financial; Charlotte (NC); Hybrid; USD 34,000 - 45,000; Full time

Benefits offered by this job

Sign-on bonus

Housing assistance

Mentoring program

Job summary

Ally Financial's Internship Program offers an 11-week paid internship designed to move you from educated to expert. You’ll work on Consumer Banking projects, gain hands-on experience, and interact with Ally leadership to learn from personal successes.

The program runs May 21 – July 31, 2027, with 40 hours per week, a mix of in-office and remote days. Successful interns may return to Ally in an Early Talent Program or a full-time role after graduation.

Qualifications

• Rising junior or senior in a full-time undergraduate program.
• Excellent leadership, interpersonal and communication skills.
• Eligible to work in the US for any employer without sponsorship now or in the future.

Responsibilities

• Hands-on, project-based work.
• Attend orientation and executive speaking series, and learning sessions as an Intern cohort.
• Mentoring program participation and Giving Back events.
• Network with peers, your team, and those Allys you find exciting.
• Own an end of assignment presentation.

Skills

Leadership

Interpersonal skills

Communication

Team collaboration

US work eligibility

Education

Undergraduate student (rising junior/senior)

Graphic Design major

User Experience major

Tools

Figma

Sketch

InVision

Job description

Ally and Your CareerAlly Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?Work Schedule : Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.The OpportunityAt Ally, we’re in the business of putting people first and we’ve been doing just that for over 100 years. Our mission isn’t performative either: we show up for our customers when it comes to their financial needs. We’re making banking smarter and simpler while serving our communities. We value and encourage the mantra of working better together.That’s where you come into play. Test drive the tools in your educational toolbox and learn some new skills along the way with an 11-week paid internship with us. Your internship with Ally will move you from educated to expert.The Ally Internship Program guides and mentors students with development opportunities and experiences that support your career interests while also driving the business forward. You’ll have the opportunity to connect with diverse teams and functions across the company. You will interact with Ally’s leadership and learn from their personal successes. You will gain the experience to know what it means to be an Ally!The Work ItselfAs part of our Internship Program, you will have an opportunity to:Have hands on experience and project-based workAttend Orientation, Executive Speaking Series, and learning sessions as an Intern cohortParticipate in Mentoring Program and Giving Back EventsNetwork with your peers, your team, and those Allys you find excitingOwn an end of assignment presentationThe Details:Internship Program Timing: May 21 – July 31, 2027 (tentative)40 hours each week with a mix of in-office and remote working daysProject-based workMarket competitive hourly compensation and a sign-on bonus, as well as financial housing assistance for those who qualifySuccessful interns will have the opportunity to return to Ally in an Early Talent Program or full-time role, or to a second internship, depending upon graduation timing.The Work ItselfConsumer Banking:Consumer Banking is all about the customer. The primary focus of the internship role will be supporting the Deposits team in accomplishing, optimizing, and analyzing digital initiatives across channels. This intern would help with day-to-day digital deliverables while gaining exposure to strategy, content, analytics, execution, and cross-functional collaboration. This role is designed to provide hands-on experience in the digital product lifecycle. The intern will contribute to projects that improve digital performance, strengthen engagement, and support broader business goalsIntern Key Experiences:Collaborate with designers, usability, content strategy, engineering and business stakeholders to conceive best-in-class digital user experiences that align to Ally’s design principles, industry standards and emerging digital trendsAssist the design and content team in making Figma files dev readyFaithfully carry out the direction of your UX team to ensure design meets Ally standards, from end-to-end, across all customer journeysContribute and advocate for the UX practice—its ideals, standards, and methods—to influence product enhancements that drive digital adoption and inspire customer loyaltyPresent your work and share insights on user experience and build consensus on the most competitive product directionEngage with colleagues on co-creation, knowledge sharing and constructive critiques to elevate your skillsThe Skills You BringRequired qualifications.Rising Junior or Senior (during the time of internship) in a full-time undergraduate program.Excellent leadership, interpersonal and communication skills.Available for the full duration of the internship program.Eligible to work in the US for any employer without sponsorship from the company now or in the future.A passion for the financial services and technology industry is strongly preferred.Preferred qualifications.Experience with Figma, Sketch, Invision, or related toolsMajoring in Graphic Design, User Experience, or other related fieldsPassion for bringing value for Ally users, and enthusiasm for Agile processes that help develop these productsDetail-oriented, adaptable to feedback, phenomenal collaboratorSome experience in UX Design or App Development with a focus on user experience, understanding consumers/users, problem solving, organizing/analyzing quantitative or qualitative research, and recommending design-oriented solutionsDesire to work within a diverse group of people and passion for challenging the status quoAbility to visualize information optimally and tailor presentations to the audienceMinimum Qualifications0+ years of experienceHigh school Diploma or GED equivalentHow We'll Have Your BackAlly's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdfWho We Are :Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on \"Doing it Right\" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com .Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.Base Pay Range$25.00 - $33.00An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.Incentive Compensation:This position is eligible to participate in our annual incentive plan.