Summer 2027 Internship – Consumer Banking (Digital)

Ally-Financial; Charlotte (NC); Hybrid; USD 34,000 - 45,000; Full time

Benefits offered by this job

Sign-on bonus

Housing assistance

Total Rewards program

Job summary

Ally Financial offers an 11-week internship to turn educated learners into experienced professionals. You will work 40 hours weekly with a mix of in-office and remote days, focusing on Consumer Banking digital initiatives.

Compensation includes market-rate hourly pay, a sign-on bonus, and housing assistance for eligible interns. You will engage with leadership, mentored analytics teams, and cross-functional partners, gaining hands-on data analysis, SQL and Power BI experience while exploring

Qualifications

• Rising Junior or Senior (during the time of internship) in a full-time undergraduate program.
• Excellent leadership, interpersonal and communication skills.
• Available for the full duration of the internship program.

Responsibilities

• Support digital team by delivering, optimizing, and analyzing digital initiatives across channels.
• Assist in day-to-day digital deliverables and exposure to strategy, content, analytics, and cross-functional collaboration.
• Work on projects to improve digital performance and engagement.
• Collaborate with teams across marketing, design, content, and analytics to support objectives.
• Prepare end-of-assignment presentation and summaries.

Skills

Data analysis

SQL

Power BI

Communication

Leadership

Attention to detail

Education

Undergraduate student (rising junior or senior)

Tools

SQL

Power BI

Job description

Ally and Your CareerAlly Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?Work Schedule : Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.The OpportunityAt Ally, we’re in the business of putting people first and we’ve been doing just that for over 100 years. Our mission isn’t performative either: we show up for our customers when it comes to their financial needs. We’re making banking smarter and simpler while serving our communities. We value and encourage the mantra of working better together.That’s where you come into play. Test drive the tools in your educational toolbox and learn some new skills along the way with an 11-week paid internship with us. Your internship with Ally will move you from educated to experienced.The Ally Internship Program guides and mentors students with development opportunities and experiences that support your career interests while also driving the business forward. You’ll have the opportunity to connect with diverse teams and functions across the company. You will interact with Ally’s leadership and learn from their personal successes. You will gain the experience to know what it means to be an Ally!The Work ItselfAs part of our Internship Program, you will have an opportunity to:Have hands on experience and project-based workAttend Orientation, Executive Speaking Series, and learning sessions as an Intern cohortParticipate in Mentoring Program and Giving Back EventsNetwork with your peers, your team, and those Allys you find excitingOwn an end of assignment presentationThe Details:Internship Program Timing: May 21 – July 31, 2027 (tentative)40 hours each week with a mix of in-office and remote working daysProject-based workMarket competitive hourly compensation and a sign-on bonus, as well as financial housing assistance for those who qualifySuccessful interns will have the opportunity to return to Ally in an Early Talent Program or full-time role, or to a second internship, depending upon graduation timing.The Work ItselfConsumer Banking:Primary focus of the internship role will be supporting the digital team in delivering, optimizing, and analyzing digital initiatives across channels. The intern would help with day-to-day digital deliverables while gaining exposure to strategy, content, analytics, execution, and cross-functional collaboration. This role is designed to provide hands-on experience in the digital product lifecycle. The intern will contribute to projects that improve digital performance, strengthen engagement, and support broader business goals.Key focus areas:Help supervise app performance metrics and summarize insightsConduct research on audience trends, competitors, and digital standard processes in the mobile spaceSupport testing and optimization efforts for digital experiencesHelp maintain organization across projects, timelines, and deliverablesCollaborate with team members across lines of business, marketing, design, content, and analyticsIntern Key Experiences:Real-world experience working on analysis of contact center and finance data, navigating data analysis tools, and presenting an analysis of findings.Opportunities to develop data analysis, project management, and critical thinking.Exposure to contact center operations, data analysis programs, and technology platforms.Mentorship from expert leaders in analytics.Key Intern Skills & Competencies:Data Analysis Skills: Intern will grow and develop in the use of production level contact center data, using SQL & Power BI tools. The will also learn how to tell a story with data and frame their thinking to enhance Ally’s Customer ExperienceProblem-Solving Abilities – Intern will develop problem-solving and critical thinking skills through analyses of contact center and finance data.Relationship Development – Intern will gain exposure to various areas of Ally’s Consumer banking such as other analytics teams, operations, and technology.The Skills You BringRequired qualifications.Rising Junior or Senior (during the time of internship) in a full-time undergraduate program.Excellent leadership, interpersonal and communication skills.Available for the full duration of the internship program.Eligible to work in the US for any employer without sponsorship from the company now or in the future.A passion for the financial services and technology industry is strongly preferred.Preferred qualifications.Previous internship experience or relevant project work is preferred.Extracurricular activities/leadership experience is preferred (student organizations, volunteering, sports, part-time roles, etc.).Communication skills (strong written and verbal communication, ability to present ideas clearly and professionally, comfort working with multiple stakeholders)Organizational skills (ability to manage multiple tasks and deadlines, strong attention to detail, good follow-through and reliability)Analytical thinking (ability to interpret data and identify trends, comfort working with metrics and performance reports, curiosity about what drives digital performance)Digital fluency (point of View of best-in-class mobile experiences from any industry, through personal use, willingness to learn new tools quickly, problem-solving, proactive mindset, ability to troubleshoot small issues and escalate when needed, openness to feedback and continuous) improvementCollaboration and adaptability (works well in a team environment, flexible in a fast-paced setting, positive attitude and eagerness to learn)Microsoft suite fluency (excel specifically)Minimum Qualifications0+ years of experienceHigh school Diploma or GED equivalentHow We'll Have Your BackAlly's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdfWho We Are :Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on \"Doing it Right\" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com .Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.Base Pay Range$25.00 - $33.00An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.Incentive Compensation:This position is eligible to participate in our annual incentive plan.