Suites Supervisor - Spectrum Center

Compass Group, North America; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Health and Wellness Program

Associate Shopping Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector currently seeks a Suites Supervisor for Spectrum Center to oversee daily operations of the suite spaces and deliver exceptional guest service. The ideal candidate has 1 year+ of supervisory experience, a personable demeanor, and the ability to interact with high-profile guests with professionalism.

You will manage dining experiences, teamwork, and show quality while supporting leadership initiatives and safety protocols. This role is based on-site at the venue.

Qualifications

• 2+ years of experience in a food and beverage operational position.
• Passion for hospitality and guest service.
• Excellent interpersonal and management skills.

Responsibilities

• Ensure suite level dining experiences exceed guest expectations.
• Respond to and assist with guest recovery issues.
• Regularly obtain feedback to improve operations.
• Ensure team delivers heartfelt hospitality to every guest.
• Maintain show quality standards at all times.
• Build and maintain relationships with clients and Levy team members.
• Create, modify and close sales checks in POS.
• Follow safety, sanitation, and alcohol service policies.
• Complete department reports and month-end closings.

Skills

Hospitality

Interpersonal skills

Management

Supervisory experience

Food & beverage operations

Job description

Levy Sector

Position Title: Suites Supervisor - Spectrum Center

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

As the Premium suites Supervisor, you will be responsible for assisting in the daily operations of the assigned suite spaces. The ideal candidate will have 1 year or more experience in a supervisory role. An outgoing personality is preferred. The candidate should have the ability to interact with high profile guests and remain professional and dedicated to providing exceptional guest service.

Detailed Responsibilities:

• Ensures all suite level dining experience exceeds guest’s expectations
• Respond and assist in any departmental guest recovery service issues
• Regularly obtains feedback from clients and guests to improve operations
• Ensures team members are consistently delivering heartfelt hospitality to every guest
• Ensures show quality standards are maintained at all times
• Builds and maintains strong relationships with clients, guests, Levy team members
• Supports and communicates Company initiatives outlined by Premium leadership
• Create, modify and close sales checks in point of sale
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely manner
• Completes required department reports and complies information at month-end closing
• Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
• Uses all performance management tools to provide guidance and feedback to team members
• Promotes a cooperative work climate, maximizing productivity and morale
• Displays a positive attitude towards team members
• Other duties, as assigned

Job Requirements:

• 2+ years of experience in a food and beverage operational position
• Passion for hospitality, food, sports & entertainment
• Excellent interpersonal and management skills

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf