Suite Busser

Kraft Group LLC; Foxborough (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Kraft Group LLC is seeking a Suite Busser to support the Luxury Suites crew during home games and stadium events in Foxborough. The person will work with the Suite Attendant to deliver exceptional service, set up facilities for Suite events, buss and deliver food and beverages, and help with post-event cleanup.

Ideal candidates have 2+ years in high-volume catering or full-service dining, are reliable, detail-oriented, and able to communicate well in English.

Qualifications

• 2+ years of experience in high volume catering or full-service dining preferred.
• Knowledge of food service and table standards preferred.
• Maintain a professional demeanor and appearance.
• Organized and attentive to detail.
• Ability to effectively communicate in English, written and verbal.
• Ability to work as a team member in a diverse environment.
• 18 years of age or older.
• Flexible schedule; nights, weekends and holidays may be required.
• Ability to fully commit to all home football games and other full stadium events.

Responsibilities

• Work with the Suite Attendant to deliver first class customer service to all guests in the Luxury Suites.
• Ensure all Suite special requests and needs are met and communicated to management.
• Ability to set-up Suite events with attention to service details and departmental standards.
• Ability to meet Suite service standards including, but not limited to, bussing, food handling and food safety, Suite deliveries.
• Thoroughly break-down and clean-up all equipment and supplies following Suite events, ensuring proper care and storage of all equipment, supplies, food and beverage.
• Responsible for timely delivery of items to Suite Guests that include; food, beverage, dessert cart, small wares and Stadium giveaways.
• Work closely with Pantry expeditor to adhere to quality controls, customer service standards and Suite Attendant support.
• Complete all other duties as required by business or as instructed by management.
• Special projects and assignments as business dictates.

Job description

United States, Massachusetts, Foxborough

Description

SUMMARY: The Suite Busser works in cooperation with the Suite Attendant to provide exceptional customer service to internal and external Suite guests. Suite Bussers are responsible for set-up, delivery of all Suites food and beverage, assisting the Suite Attendant in serving guests and bussing tables and counters in Suites, removing all used food service dishes from the Suite.

DUTIES AND RESPONSIBILITIES

Works with the Suite Attendant to deliver first class customer service to all guests in the Luxury Suites

Ensure all Suite special requests and needs are met and communicated to management

Ability to set-up Suite events with attention to service details and departmental standards.

Ability to meet Suite service standards including, but not limited to, bussing, food handling and food safety, Suite deliveries

Thoroughly break-down and clean-up all equipment and supplies following Suite events, ensuring proper care and storage of all equipment, supplies, food and beverage.

Responsible for timely delivery of items to Suite Guests that include; food, beverage, dessert cart, small wares and Stadium giveaways

Work closely with Pantry expeditor to adhere to quality controls, customer service standards and Suite Attendant support

Complete all other duties as required by business or as instructed by management

Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities

SKILLS AND QUALIFICATIONS

2+ years of experience in high volume catering or full-service dining preferred

Knowledge of food service and table standards preferred

Maintain a professional demeanor and appearance

Organized and attentive to detail

Ability to effectively communicate in English, written and verbal

Ability to work as a team member in a diverse environment

18 years of age or older

Flexible schedule; nights, weekends and holidays may be required

Ability to fully commit to all home football games and other full stadium events

PHYSICAL DEMANDS

Ability to stand and walk for extended periods of time

Ability to repeatedly move a minimum of 50 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

WORK ENVIRONMENT

Densely populated on event day

Fast-paced work environment

The noise level in the work environment is usually loud on event days

CERTIFICATES, LICENSES, REGISTRATIONS

None Required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics