SUITE ATTENDANT

Compass Group USA; Knoxville (TN); On-site; USD 16,531 - 20,664; Part time

Job summary

Levy, a Compass Group company, is seeking a Suite Attendant (Part-Time Seasonal) at Covenant Health Park in Knoxville, TN. You will take food and beverage orders and deliver items to suite and premium guests.

This role emphasizes hospitality, cash handling, menu knowledge, allergen awareness, and teamwork. Seasonal April–September with flexible shifts in a stadium setting.

Responsibilities

• Greet guests in the suite or premium space and take food and beverage orders following established service steps.
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards; follow up as needed.
• Advise guests on menu items and ingredients; accommodate reasonable requests and note dietary/allergen needs.
• Communicate with back-of-house staff to ensure accurate delivery and accommodate special requests.
• Demonstrate strong communication skills and teamwork; stay flexible and patient with guests and staff.
• Collect tickets and follow proper cash-handling procedures.
• Promote a clean, safe and neat environment for guests and maintain confidentiality of information.
• Address complaints promptly and relay feedback to supervisor.
• Ensure dining area is properly set up before and after service; maintain sanitation standards.
• Operate equipment as needed and assist with event staffing across departments.

Job description

Position Title: Suite Attendant (Part-Time Seasonal) at Covenant Health Park

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levi leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

This position is a seasonal, event-base role, with a duration from April-September.

Summary

Takes food and beverage orders and efficiently delivers items to suite and premium area guests.

Essential Duties and Responsibilities

• Promptly and warmly greet guest guest iin the suite or premium space; takes food and beverage in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Qualifications

• Must posses or able to obtain a valid alcohol servers' permit.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.