Sugartainer Retail Lead — Flexible Schedule & Joyful Experience

IT'SUGAR; Los Angeles (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Training and development

30% Employee Discount

Perk Spot discounts

401k with company match

Job summary

IT’SUGAR is seeking a Retail Keyholder to lead operations and deliver a SWEET customer experience at our Los Angeles location. You will manage store duties, assist customers, and uphold merchandising standards while representing our high-energy brand.

You’ll be responsible for opening or closing the store, handling POS transactions, and supporting sales goals through exceptional service, product knowledge, and a cheerful, brand-aligned attitude.

Qualifications

• Must be 18 years of age or older.
• Education: High School diploma or equivalent preferred.
• Years of Experience: 6 months in a similar retail role preferred.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance.
• Must be able to work alone or with the minimum amount of supervision.

Responsibilities

• Assist customers with requests and inquiries.
• Follow our customer engagement model, SUGARTAINMENT.
• Ensure sales floor is clean and organized while maintaining store visual standards.
• Operate POS/register to properly cash out all customers.
• Merchandises displays to visual guidelines.
• Assist in set-up for special events and promotions.
• Understand LP policies and communicate issues with Store Manager.

Skills

Customer service

Cash handling

POS operation

Merchandising

Sales experience

Education

High School diploma or equivalent

Tools

POS system

Job description

IT’SUGAR is seeking a Retail Keyholder to lead operations and deliver a SWEET customer experience at our Los Angeles location. You will manage store duties, assist customers, and uphold merchandising standards while representing our high-energy brand.

You’ll be responsible for opening or closing the store, handling POS transactions, and supporting sales goals through exceptional service, product knowledge, and a cheerful, brand-aligned attitude.