Sugarloaf Rental Shop Tech

Sugarloaf Mountain Corporation; Carrabassett Valley (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free lift pass

Discounts on resort F&B and retail

Discounted ski/snowboard lessons and  

Discounted equipment rentals

Access to Nordic trails

Job summary

Sugarloaf Mountain Corporation is seeking full-time and part-time Rental Shop Ski Techs to help guests with equipment rentals in a fast-paced environment. Responsibilities include fitting boots, selecting sizes, and tuning gear while ensuring safety and high service levels.

The role emphasizes guest interaction from initial paperwork through setup of boots, skis, poles and helmets, with wage guidance starting at $15.50–$20 per hour depending on experience.

Qualifications

• Past experience is preferred but training available for the right fit.
• Knowledge of ski and snowboard gear required or learnable on the job.

Responsibilities

• Help guests pick out appropriate size skis/snowboard.
• Fit boots and adjust bindings to proper settings for comfort and safety.
• Verify all signatures and initials on liability release form.
• Tuning and waxing of skis and snowboards.
• Select correct size ski poles.
• Binding test per ASTM standards.
• Maintain the resort and guest safety.
• Participate in safety meetings.
• Maintain a positive attitude in all interactions.
• Meet service level objectives and department goals.
• Willing to be cross trained in all Rental Shop positions.

Skills

Customer service

Guest interaction

Job description

Overview

Sugarloaf is looking for a full and part time Rental Shop Ski Techs to assist our guests through the process of renting equipment while providing excellent customer service in a fast-paced morning and afternoon environment.

This position is highly customer-focused beginning with initial paperwork through to set up of boots, skis, poles and helmets. Guests of all ability levels rent equipment, have a wide variety of questions and concerns about the process, and seek information about the resort. Candidates who feel comfortable interacting with guests and in finding out what they need to have a great experience will find this job rewarding.

We currently have both full and part time positions available for the coming winter season. Both are anticipated to start at a wage of $15.50 to $20 per hour (depending upon experience) and come with great job perks. Come join our team!

Responsibilities

• Help guests pick out appropriate size skis/snowboard.
• Fit boots and adjust bindings to proper settings for comfort and safety.
• Verify all signatures and initials on liability release form.
• Tuning and waxing of skis and snowboards.
• Select correct size ski poles.
• Binding test per ASTM standards.
• Assuming responsibility for the cleanliness of the resort and safety of guests and employees
• Participate in safety meetings
• Maintain a positive and friendly attitude and demeanor in all internal and external interactions.
• Meet service level objectives and department goals as set forth by immediate supervisor.
• Willing to be cross trained in all Rental Shop positions.

Qualifications

Past experience is preferred but we are willing to train the right fit. Knowledge of gear is required but can be acquired on the job if you are a fast learner.

Sugarloaf Team Member Benefits include:

• Free lift pass for skiing and/or riding
• Discounts at resort F&B and retail locations
• Discounted ski/snowboard lessons and rentals
• Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
• Discounted passes at other Boyne and industry partner resorts