SUD Supervisor (Swing Shift) - Be Well

HealthRIGHT 360; Orange (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

HealthRIGHT 360 seeks a SUD Supervisor I to lead a clinical team providing integrated addiction treatment at the Orange County campus. You will supervise counselors, coordinate case conferences, and ensure trauma-informed, culturally competent care aligned with policy and regulations.

You’ll manage staffing, training, and performance evaluations, oversee client cases, document timely progress notes, and respond to crises to support high-quality care and outcomes.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• Certified as a Substance Use Disorder Counselor in California (CCAPP, CAADE, CADTP).
• Valid First Aid and CPR certification or ability to obtain.
• Valid California Driver’s License and access to transportation.

Responsibilities

• Supervise, train, and guide direct service staff (SUD Counselors, Client Safety Navigators).
• Oversee scheduling, interviews, and terminations; ensure policy compliance.
• Provide crisis intervention, assessments, counseling, and case conferences as assigned.
• Maintain documentation and ensure regulatory and contract compliance.
• Lead program meetings and coordination with outside agencies.

Skills

Counseling

Trauma-informed care

Supervision experience

Communication skills

Interpersonal skills

Education

Bachelor’s degree (preferred)

High school diploma or equivalent

Job description

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

Located on the Orange County Behavioral Health-Orange campus, a multi-service behavioral health center for Orange County residents, HealthRIGHT 360 provides gender responsive withdrawal management and residential treatment for adult men and women. The program offers a therapeutic milieu to improve the health, safety, and self‑sufficiency of people struggling with addiction. Be Well Program is a residential substance use disorder (SUD) treatment program that provides 3.1, 3.3, and 3.5 ASAM levels of care for males and females, as well as 3.2 withdrawal management. There are 15 beds allocated for 3.1/3.5, 15 beds for 3.3 and 12 beds for 3.2, for a total of 42 beds.

The SUD Supervisor I leads and supervises a team of professionals to ensure the delivery of quality client care. This role contributes to maintaining a positive and supportive environment for our clients and ensures that staff meet the organization’s goals in alignment with HealthRIGHT 360’s philosophy, mission, values, policies, and objectives. The SUD Supervisor I is responsible for overseeing client care, which includes staff scheduling, managing relationships with outside agencies, and performing other assigned tasks. Additionally, the role supports daily activities essential to incorporating the organization’s mission and values into our service delivery.

KEY RESPONSIBILITIES

People Supervision

• Supervise, train, and guide direct service staff such as SUD Counselors and Client Safety Navigators, and/or assigned.
• Assist management with interviews, selection, hires, and terminations.
• Ensure that all direct reports are in compliance with the organization’s policies, procedures, position expectations and performance goals, and contractual requirements.
• Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner.
• Deliver and arrange training and resources to ensure that direct reports are successful in their roles.
• Ensure proper coverage of the program by managing work schedules and approving time away from work.
• Deliver all communications necessary to all team members to remain current with HealthRIGHT 360’s policies and procedures and to inform them of quality‑of‑care concerns.
• Maintain open communication with the manager concerning employee matters/needs, client assignment, workload distribution across the team, and seek consultation when needed.
• Address interpersonal or team conflicts promptly and diplomatically to maintain a positive work environment.
• Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.

Treatment Oversight

• Ensure that overnight staff remain alert and awake at the entire overnight shift.
• Assign clients to staff’s caseload.
• Ensure that all treatment service plans and activities are executed in keeping with the organization’s values, mission, vision, and strategy.
• Facilitate and assist with client case conferences as applicable.
• Ensure staff provide strengths‑based, trauma‑informed, and culturally competent services in an ethical and legal manner.
• Ensure safety and security of the program and mediate client grievances.
• Respond to emergencies, outstanding crisis, or events as needed, including during holidays, weekends, and afterhours.
• Ensure that all direct reports submit documentation in accordance with program requirements and in compliance with all regulatory requirements and agency’s policies and procedures. This includes timeliness of documentation with progress notes being completed no later than the following business day, assessments, treatment plans, and discharges occurring on time.
• Perform regular audits to ensure contract compliance.

Direct Service

• Provide services within the scope of practice, which may include crisis intervention, assessments, individual and group counseling, case conferences, educational groups, and treatment plans as assigned.
• Assume ownership for any crisis as it relates to service delivery and see it through to completion.
• Maintain documentation of services provided in accordance with HealthRIGHT 360’s policies and procedures to satisfy internal and external evaluating requirements.
• Monitor and ensure the safety and well‑being of all clients in the facility
• Safely and efficiently transport clients to designated locations during emergency situations and as needed.

Administration and Other Duties

• Work different shifts to maintain knowledge of all aspects of the program.
• Develop and maintain training‑related workflows and procedures.
• Actively participate in assigned supervision, agency, and team meetings.
• Participate in training opportunities and complete assigned training in a timely manner.
• Maintain compliance with credential requirements.
• And perform other duties as assigned.

QUALIFICATIONS

Credentials

• High school diploma or equivalent required. Bachelor’s degree preferred.
• Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).
• Valid First Aid and CPR certification or ability to obtain within the specified timeframe.
• Valid California Driver’s License and access to registered and insured transportation.

Experience

• Minimum of one year of counseling experience as a certified counselor or a minimum of six months of counseling experience as a certified counselor in HealthRIGHT 360.
• Experience with efficient and effective treatment and management of clients with co‑occurring disorders.
• Experience providing trauma‑informed services.
• Experience providing supervision, preferably with direct service employees, desired.

PHYSICAL REQUIREMENTS

In an 8‑hr workday, employee is required to perform work:

• Sitting 4 Hrs
• Standing 2 Hrs
• Walking 2 Hrs
• Driving Occasionally

In an average month, employee must travel out of town: Often (>2x) Sometimes (<2x) Never

In an 8‑hr workday, employee must:

• Bend/stoop
• Climb
• Reach above shoulder level
• Kneel
• Balance
• Push/pull
• Squat
• Crawl
• Crouch
• Lift*
• Carry**

Usual number 10 lbs

Maximum number 50 lbs

Usual number 10 lbs

Maximum number 50 lbs

Job requires:

• Working at heights Yes No Explain
• Operating heavy machinery Yes No Type
• Operating desk machines Yes No Type Computer, fax, printer, phone
• Precise manual dexterity Yes No Explain Accurate typing, electronic documentation, clinical recordkeeping, completing assessments/treatment plans, and handling administrative and client documentation
• Exposure to extreme heat, cold, humidity Yes No Explain
• Exposure to dust, fumes, gases, chemicals Yes No Explain Occasional; limited exposure to cleaning/disinfecting agents and standard facility sanitation materials