SUD Counselor (On-Call) - 815 Residential Services

HealthRIGHT 360; San Francisco (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

HealthRIGHT 360 is seeking an On-Call SUD Counselor to join an interdisciplinary team focused on integrated physical and behavioral health. You will conduct individual and group counseling, deliver curricula, and assist clients in navigating care systems within a supportive treatment environment.

The role emphasizes documenting sessions promptly, collaborating with treatment teams, and contributing to recovery efforts for vulnerable populations.

Qualifications

• Counseling in individual and group settings.
• Crisis intervention and collaboration with treatment team.
• Documentation of sessions and client updates per contract requirements.

Responsibilities

• Facilitate group counseling sessions, community meetings, and classes.
• Perform crisis intervention and communicate with treatment team.
• Document sessions within 24–72 hours per contract requirements.
• Meet residential service delivery goal of 60%.
• Link clients to internal and external resources based on treatment needs.
• Follow up on clients’ treatment progress and maintain records.

Job description

JOB SUMMARY
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The 815 Residential and Detox Program fully integrates substance use disorder and mental health services; beyond merely providing both services under the same roof or cross-training staff, it adopts a model of providing effective services to the targeted needs of individuals with co-occurring disorders. The program treats both problem types as primary and assists participants to recognize key reciprocal factors such as self-medicating strategies; physiological and psychological changes associated with long-term substance use; and the impact of street drugs on mental health symptoms.

The On-Call SUD Counselor is an integral part of an interdisciplinary team that supports our clients through assessment of their needs and strengths in support of their health and recovery. On-Call SUD Counselor I will perform counseling in individual and group setting, deliver curricula in accordance with program specific requirements and case management, and assist clients in navigating systems of care while providing a supportive treatment environment.

KEY RESPONSIBILITIES

• Facilitate group counseling sessions, community meetings, and teach classes on various treatment-related topics to assist clients in meeting their treatment goals.
• Perform crisis intervention and communicate with treatment team as unforeseen situations arise.
• Properly document all group counseling sessions and all individual sessions as needed within 24-72 hours per contract requirements.
• Must meet residential service delivery goal of 60%.
• Proactively link clients to both internal and external resources based on their treatment needs.
• Follow up on the progress or status of clients’ treatment.
• Document client updates and incidents daily.
• Maintain safety and security of the clients in the facility by performing periodic house runs.
• Ensure client medications are securely stored and properly accounted for as needed.
• Monitor and document client administration of medication.
• Assign client duties and sign off upon completion.
• As needed, accompany clients to offsite appointments related to their treatment.
• Collaborate with client and other internal and external resources to develop or maintain problem lists and/or treatment plans, transition plans, progress notes, and appropriate updates in support of their health and recovery.
• Complete discharge paperwork/process and other required agency assessments in a timely manner.
• Support intake process such as preparing rooms and maintaining supplies.
• Perform property and room searches as needed.
• Respond to overdose and other medical emergencies.
• Perform tests for substance use such as urinalysis and breathalyzer.
• Observe clients every 30 minutes and document on observation log, per program requirements.
• Collect, clean, or dispose of biohazard waste.
• Disinfect and clean rooms and common areas as needed.
• Accurately enter data in various electronic systems for all clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
• Read and respond to emails, calls, and Teams messages in a timely manner.
• Complete assigned training as needed and as required by the due date.
• Attend and actively participate in meetings.
• Plan and facilitate celebrations and special events.
• Work on weekends and holidays as needed.

And perform other duties as assigned.