SUD Counselor I for Detox program

Horizon Services, Inc; San Leandro (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Signing bonus

Job summary

Horizon Services, Inc. seeks a SUD Counselor I in San Leandro, CA to manage admissions, assessments and treatment planning for detox clients. You will ensure documentation per HIPAA rules, maintain EHR records and collaborate with program staff to support client progress.

Exceptional bilingual candidates fluent in BHSD languages are eligible for an additional incentive. The role requires a swing shift and a commitment to compassionate care within a multi‑disciplinary team.

Qualifications

• Certification or registration with California Substance Use state certifying body (CAADE/CCAPP/CADTP).
• Excellent computer skills and data input into EHR.
• Knowledge of alcohol and drug addiction.
• Knowledge of social model detox concepts.
• Excellent oral and written communication skills.

Responsibilities

• Perform admissions, transfers, assessments, referrals, and discharges daily.
• Coordinate with Clinical Supervisor and Program Manager to ensure services align with policy.
• Maintain a positive, welcoming approach with all clients at the Detox Center.
• Input data into EHR and maintain records per guidelines.
• Coordinate with Case Manager for post-discharge referrals and resources.
• Attend staff meetings and provide supervision when needed.

Skills

Bilingual

Excellent communication

HIPAA knowledge

Education

Substance Use Counselor certification (CAADE/CCAPP/CADTP)

Job description

***Signing Bonus $2000

Sign-On Bonus for Bilingual Applicants

$2,000 (Distributed in 4 parts: $500 after 30 days, $500 after 90 days, $500 after 150 days and $500 after 210 days of employment)

JOB TITLE: SUD Counselor I

LOCATION: San Leandro, CA - Alameda County | Cherry Hill Detox

Employment Type: Full-time

Shift: Swing Shift: 2pm - 10:30pm

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 with the goal of reducing substance use-related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. Providing exceptional services to our diverse community. We are proud to support Behavioral Health Services Department (BHSD) clients in their preferred languages, ensuring accessibility and inclusivity for all.

We practice our values of Integrity, Compassion, Respect, and Professionalism to provide residential treatment, withdrawal management, and sobering programs to support the well‑being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

How can you make a difference in people’s lives?

We are seeking a SUD Counselor I who is passionate about serving diverse communities. Bilingual candidates fluent in one or more of BHSD’s threshold languages—Chinese, Spanish, Tagalog, or Vietnamese—are eligible for an additional incentive.

This position is responsible for collaborating with the Program Manager or Director of Outpatient and Prevention Programs on creating a welcoming atmosphere for incoming clients, monitoring and preparing them for continued treatment in the broader system of care. The position will perform intakes/admissions, treatment plans, monitoring of client’s progress, maintaining documentation per organization’s guidelines, discharges and resources to assist the client in finding appropriate ongoing services as well as overseeing the activities of other staff and provide guidance when needed.

Principal Duties and Responsibilities

• Perform client admissions, transfers, assessments, referrals, and discharges daily
• Communicate daily with Clinical Supervisor and Program Manager or Director of Outpatient and Prevention Programs to ensure services are being delivered in alignment with department policy
• Maintain a positive, welcoming approach with all incoming and present clients at the Detoxification Center
• Provide ASAM screening and assessment at intake
• Ensure daily census requirements are being met as directed by manager by ensuring that appointments are scheduled quickly and with minimal delay from treatment request to first appointment
• Perform initial screening/assessment, recovery and treatment planning/problem list and individual check-in with clients to ensure goals are being achieved
• Provide daily recovery plan meeting with clients to update Detoxification and referral progress.
• Reconcile daily logs, rosters, and other census information to ensure daily census accuracy
• Develop initial ongoing ASAM-informed referral and discharge planning with clients
• Meet weekly for group clinical supervision
• Inputs data into HSI’s Electronic Health Record System (EHR) and/or the EHR platform of the County funder
• Maintain appropriate records in the EHR
• Daily monitoring and maintenance of client EHR for errors, correcting and updating
• Develop and maintain positive working relationships with all staff members and community organizations
• Coordinate with program Case Manager to ensure referral mechanisms are properly engaged to maximize post-discharge treatment
• Maintain attendance and punctuality to perform duties as scheduled
• Attend all staff meetings and required agency meetings unless excused
• Responsible for always maintaining a clean environment
• Responsible for informing Program Manager or Director of Outpatient and Prevention Programs of perceived household, environmental, participant, and personal needs when appropriate
• Maintain a basic knowledge of medications used by clients
• Drive program vehicle when necessary
• Confer with staff and other individuals in agency regarding participants
• Perform any other duties as assigned
• Performs vitals sign patient self-monitoring tasks as needed to ensure clients fall within established safe stabilization guidelines, if applicable at program site.
• Performs withdrawal assessment scoring duties to ensure clients fall within established safe stabilization guidelines, if applicable at program site.
• Responsible for supervising meal preparation and, when necessary, preparing and serving meals
• Adheres to confidentiality requirements as governed by HIPAA and 42 CFR

Success Competencies for the Position

• Client Focus – Gains insight into client needs, quickly establishes rapport and relationships using evidence based practices, provides compassionate and empathic client care to all program participants
• Problem Solving – uses logic and methods to solve difficult problems with effective solutions…looks beyond the obvious and doesn’t stop at the first answer.
• Being Resilient- Rebounds from setbacks faced in a high stress environment. Handles and manages crises effectively. Maintains stability when faced with conflict.
• Interpersonal Communication- delivers effective communication with a wide range of audiences. Addresses miscommunication quickly and appropriately. Convey information clearly.

Functional/Technical Skills and Knowledge

Technical Training or Knowledge

• Certification or registration with either Substance Use state certifying body in California (CAADE/CCAPP/CADTP),
• Excellent computer skills, knowledge of data capture and data input into Electronic Health Records.
• Knowledge of alcohol and drug addiction (substance use disorder)
• Knowledge of social model detox concepts
• Excellent oral and written communication skills

Experience

• Experience working with customers or clients that feel overwhelmed or in a crisis (crisis intervention).
• Experience working with diverse populations and cultures
• Experience working with customers or clients with co-occurring disorders and disabilities

Qualifications

• Certification or registration with either Substance Use state certifying body in California (CAADE/CCAPP/CADTP)
• Preferred: Bilingual in English, Spanish, Chinese, Vietnamese, or Tagalog

Physical Requirements

• Must be able to operate a computer keyboard and read computer displays, sit for extended periods.
• Must be able to lift 30 pounds
• Must be able to physically assist clients in their efforts to exit the facility in case of an emergency
• Must be able to physically assist clients who are undergoing seizures or other major withdrawal symptoms to include an ambulatory escort to a medical facility if necessary.
• Must be able to perform CPR
• Must have a good driving record and valid California Driver’s License and current insurance

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation and Benefits

• 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.
• PTO and Holiday pay.
• Retirement benefits after 6 months of service.
• Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary

$25.00 an hour based on experience and qualifications.

Horizon Services, Inc. is an Equal Opportunity Employer.

https://www.horizonservices.org