Success Manager - Total Child

Four Oaks Family & Children Services; Cedar Rapids (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401k Retirement plan

Growth & Advancement opportunities

Competitive Wages

Excellent paid leave time package

7 paid holidays

Business casual work environment

Educational discounts

Fitness Center Discounts

Job summary

Four Oaks Family & Children Services in Cedar Rapids, IA, is seeking a Success Manager to ensure the success of children and youth through effective case management strategies. You will develop holistic plans, engage families, and collaborate with service providers to achieve critical goals.

This role requires a Bachelor’s degree and at least eight years of relevant experience, including supervisory experience. The position offers excellent benefits, including medical insurance, a 401k plan, and opportunities for growth and advancement.

Qualifications

• Bachelor's degree plus eight (8) years of relevant experience required.
• Two (2) years of supervisory or case management experience in a direct service environment.

Responsibilities

• Ensure success of children and youth in the TotalChild strategy.
• Analyze issues and develop holistic client/family plans.
• Engage families and youth for long-term client success.
• Collaborate with providers for service delivery.

Skills

Client relationship building

Holistic assessment

Professional judgment

Service coordination

Education

Bachelor's degree

Job description

Job Details: Level – Experienced, Job Location – Harambee House - Cedar Rapids, IA 52403, Position Type – Full Time, Education Level – Bachelor's Degree, Job Shift – 1st Shift, Job Category – Nonprofit – Social Services

What you will do?

As the Success Manager you will be responsible for assuring the success of children and youth involved in Four Oaks’ TotalChild strategy from initial referral to adulthood. You will analyze issues affecting youth, develop and oversee execution of a holistically-informed client/family plan that delivers internal and external services necessary to quickly achieve stability. Additionally, you will ensure a successful transition to ongoing care to mitigate potential risks through adulthood.

• Engage family and youth to build relationships, trust and a working partnership necessary for long-term success of clients.
• Utilize Four Oaks assessment processes after referral.
• Identify root causes of instability in all primary life domains – education and employment, community, family and the youth itself.
• Independently utilize professional judgment to pinpoint goals which build skills necessary to reduce identified impairments in the life domains.
• Determine supports and services (internal and external to Four Oaks) critical to the achievement of successful outcomes.
• Develop Stability Plan that establishes clear, measurable and time-limited outcomes.

Holistic Service Delivery

Collaborate with internal and external providers to deliver cost-effective skill development and supportive services required to achieve planned outcomes.

• Conduct Success Team Meetings with Strategy Team and other necessary participants.
• Continually build relationship and satisfaction with youth and families through ongoing and effective personal contacts and structured meetings.
• Document progress and share necessary information with Strategy Team members in order to ensure all providers understand and align services to accomplish critical goals.
• Drive the execution of Stability Plan action steps to ensure service providers are meeting/exceeding intended outcomes.

Why Work here?

• Medical, dental & vision insurance
• 401k Retirement plan
• Growth & Advancement opportunities
• Competitive Wages
• Excellent paid leave time package
• 7 paid holidays
• Business casual work environment
• Educational discounts
• Fitness Center Discounts

Qualifications & Program Information

To qualify you need a Bachelors degree plus eight (8) years of relevant experience. A Minimum of two (2) years of supervisory or case management experience in a direct service environment is required.