Subway Assistant Manager

WALTERS-DIMMICK PETROLEUM, INC.; Odessa Township (MI); On-site; USD 2,480,000 - 2,824,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Flex spending account

Life insurance and AD&D

LifeWorks support program

401K with company match

Paid time off and holidays

Job summary

Johnny’s Markets is seeking a Subway Assistant Manager for the Johnny’s Market location. You’ll help the Manager run the operation, lead second and third shifts, and cover when the Manager is away. Availability around the clock is required to keep the store running smoothly and serve customers well.

The role emphasizes high service standards, team training, and adherence to policies while managing staffing, inventory, and cash controls in a fast-paced environment.

Qualifications

• High school diploma or equivalent; 1–2 years of related experience preferred.
• Excellent communication and customer service skills.
• Ability to multi-task in a fast-paced environment.
• Basic computer skills including Word, Excel, and email.
• Valid driver's license and access to a vehicle.

Responsibilities

• Assist the Subway Manager with daily operations and staffing.
• Ensure clean, safe, and well-stocked facilities.
• Maintain cash controls and monitor expenses.
• Provide training and supervision to team members.
• Handle customer concerns promptly and professionally.
• Complete daily bookwork and deposits when needed.
• Follow franchise pricing, promotions, and guidelines.
• Report maintenance issues and safety concerns.
• Rotate stock and assist with inventory.

Skills

Strong communication

Attention to detail

Multi-tasking

Customer service

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Email

Job description

$18.00-20.50/hour

As Assistant Manager of the Subway restaurant in Johnny’s Market, you’ll play an important role in helping the restaurant run smoothly around the clock. You’ll help the Manager carry out all company policies and procedures to keep your restaurant clean, safe, and ready to satisfy, and you’ll be in charge during second and third shifts and whenever the Subway Manager is away. The Subway Assistant Manager must be available 24 hours a day as needed.

What You’ll Do

• Help the Subway Manager keep your facility clean, safe, well-supplied, and well-staffed.
• Set the bar for excellent customer service and address any complaints promptly and politely to keep customers happy.
• Control and maintain cash levels and help manage operating expenses and inventory.
• Handle HR duties including training, scheduling, and supervising your team, while following Subway’s and Johnny’s HR policies and all applicable employment laws.
• Help order, receive, and rotate stock, and check in approved vendors.
• Follow franchise guidelines for pricing, displays, and sponsored promotions.
• Rotate food according to franchise standards and report food loss/spoilage.
• Report all maintenance problems, accidents, security issues, and other emergencies immediately.
• When the Subway Manager is gone, complete and report daily bookwork, make daily bank deposits, and verify change.

What You’ll Need

• Strong communication skills to interact with employees, customers, supervisors, and vendors in a friendly way.
• Ability to pay close attention to detail, adapt well to change, and multi-task every day.
• Basic phone, computer and software skills (Microsoft Word, Excel, and email).
• Ability to read and interpret documents, count, and make change.
• A willingness to work any area of the store when needed and operate a computerized register.
• Ability to tolerate exposure to gasoline and cleaning products fumes.
• Ability to work in a cooler at a temperature of 20°F for up to ten minutes at a time.
• A valid driver's license and a personal vehicle to perform work-related activities.
• A high school degree or 1-2 years of related experience and/or training, or the equivalent combination.

Benefits

It feels good to work at a company that cares about its customers and its community. We’re always looking for ways to take good care of each other, and that goes for your benefits, too. As the Subway Assistant Manager, you’ll be part of the Johnny’s Markets team, enjoying the same perks and benefits as our store employees:

• Competitive pay: work your way up andearn raises on an annual basis, earn cash for referrals!
• Medical, dental, and vision insurance (after 60 days)
• Flex spending account (after 60 days)
• $10,000 life insurance and accidental death & dismemberment insurance (after 60 days)
• LifeWorks employee assistance program (after 60 days)
• 401K with company match (age 18+, after 6 months of service)
• Up to 72 hours paid time off (after 90 days), 6 paid holidays per year, and holiday premium pay

Get to Know Johnny’s

• You can feel good about working for a Subway restaurant owned and operated by the Johnny’s Markets team. Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly. Come join our team!