Subway Assistant Manager

1660 - MENDON - SUBWAY; Mendon Township (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Flex spending account

Life insurance and AD&D

401K with match

Paid time off and holidays

Job summary

Johnny’s Markets operates a Subway restaurant located in Johnny’s Market. This Assistant Manager role requires overseeing second and third shifts, ensuring cleanliness, safety, and staffing, and stepping in when the Manager is away.

The position demands flexible hours and a strong focus on customer service. Responsibilities include cash handling, inventory control, HR duties, stock rotation, vendor interactions, and adherence to franchise guidelines.

Qualifications

• High school diploma or equivalent.
• 1–2 years related experience preferred.
• Willingness to work any area of the store.

Responsibilities

• Assist the Subway Manager in keeping the facility clean, safe, well-supplied and staffed.
• Set the bar for customer service and address complaints promptly and politely.
• Manage cash levels, expenses and inventory.
• Handle HR duties including training and scheduling.
• Assist with stock rotation and vendor check-ins.
• Follow franchise guidelines for pricing, displays and promotions.
• Rotate food per standards and report losses.
• Report maintenance, safety issues and emergencies immediately.
• During manager absence, complete daily bookwork and deposits.

Skills

Strong communication

Attention to detail

Multitasking

Basic computer skills

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Email

Job description

$18.00-20.50/hour

As Assistant Manager of the Subway restaurant in Johnny’s Market, you’ll play an important role in helping the restaurant run smoothly around the clock. You’ll help the Manager carry out all company policies and procedures to keep your restaurant clean, safe, and ready to satisfy, and you’ll be in charge during second and third shifts and whenever the Subway Manager is away. The Subway Assistant Manager must be available 24 hours a day as needed.

What You’ll Do

• Help the Subway Manager keep your facility clean, safe, well-supplied, and well-staffed.
• Set the bar for excellent customer service and address any complaints promptly and politely to keep customers happy.
• Control and maintain cash levels and help manage operating expenses and inventory.
• Handle HR duties including training, scheduling, and supervising your team, while following Subway’s and Johnny’s HR policies and all applicable employment laws.
• Help order, receive, and rotate stock, and check in approved vendors.
• Follow franchise guidelines for pricing, displays, and sponsored promotions.
• Rotate food according to franchise standards and report food loss/spoilage.
• Report all maintenance problems, accidents, security issues, and other emergencies immediately.
• When the Subway Manager is gone, complete and report daily bookwork, make daily bank deposits, and verify change.

What You’ll Need

• Strong communication skills to interact with employees, customers, supervisors, and vendors in a friendly way.
• Ability to pay close attention to detail, adapt well to change, and multi-task every day.
• Basic phone, computer and software skills (Microsoft Word, Excel, and email).
• Ability to read and interpret documents, count, and make change.
• A willingness to work any area of the store when needed and operate a computerized register.
• Ability to tolerate exposure to gasoline and cleaning products fumes.
• Ability to work in a cooler at a temperature of 20°F for up to ten minutes at a time.
• A valid driver's license and a personal vehicle to perform work-related activities.
• A high school degree or 1-2 years of related experience and/or training, or the equivalent combination.

Benefits

It feels good to work at a company that cares about its customers and its community. We’re always looking for ways to take good care of each other, and that goes for your benefits, too. As the Subway Assistant Manager, you’ll be part of the Johnny’s Markets team, enjoying the same perks and benefits as our store employees:

• Competitive pay: work your way up and earn raises on an annual basis, earn cash for referrals!
• Medical, dental, and vision insurance (after 60 days)
• Flex spending account (after 60 days)
• $10,000 life insurance and accidental death & dismemberment insurance (after 60 days)
• LifeWorks employee assistance program (after 60 days)
• 401K with company match (age 18+, after 6 months of service)
• Up to 72 hours paid time off (after 90 days), 6 paid holidays per year, and holiday premium pay

Get to Know Johnny’s

• You can feel good about working for a Subway restaurant owned and operated by the Johnny’s Markets team. Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly. Come join our team!