Substitute Parker Barista/Bartender

Hyatt Hotels; Town of Thompson (NY); On-site; USD 46,000 - 61,000; Full time

Job summary

Hyatt Hotels Corporation in New York is seeking a skilled barista to prepare gourmet coffees and beverages, take orders, and cashier guests as part of the bar team. You will maintain a welcoming, clean bar area and ensure all recipes and standards are followed to deliver exceptional guest experiences.

The role emphasizes latte art, beverage preparation, and safe, efficient service with a focus on accuracy and hospitality in a fast-paced hotel environment.

Qualifications

• Passion for coffee and barista craft.
• Exceptional customer service and teamwork.
• Fluency in English and basic math skills.

Responsibilities

• Prepare quality, made-to-order beverages and food items based on recipes.
• Take guest orders, process payments, and maintain clean service areas.
• Stock and replenish supplies; ensure all bar areas meet hygiene standards.

Skills

Coffee passion

Barista skills

Customer service

Teamwork

English fluency

Basic math

Tools

MICROS POS

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Job Functions

• Responsible for preparation and service of quality beverages for customers as well as cashiering functions

Supplying Tasks (30%)

• Requisition of supplies to maintain par stock
• Check all incoming stock against previous requests
• Stock up the shelves and counter area for the next service period
• Maintain clean and organized storage spaces
• Ensure proper storage of all service items according to code and hotel policies
• Replenish all service items: paper items, general supplies, beverage, food and stewarding supplies
• Ensure that coffee, liquor, soda and beer service is constantly replenished during shift
• Report to the manager on duty any equipment shortage or problems
• Load and unload dishwasher with glassware
• Fill the ice wells as needed
• Retrieve food from kitchen
• Maintain a clean and organized workspace to ensure that others can locate resources or products as needed

Service Tasks (45%)

• Prepare quality, made-to-order gourmet coffees and other beverages
• Ensure area is maintained neatly– both equipment and service area
• Cultivate an inviting, welcoming facility
• Clean and reset bar tables for service according to department manual standard
• Break down and set up bar area with all bar supplies
• Refill all napkin dispensers, milk dispensers, sugar containers, and other take away mise-en-place for guests
• Maintain knowledge of all house specifications for beverage recipes
• Prepare all drinks according to house recipes, utilizing proper tools and techniques
• Refill display case with appropriate food items when appropriate
• Prepare mise-en-place daily, each in accordance to the recipes and the direction provided by the chef and manager
• Ensure sufficient mise-en-place of his/her station for all beverage menu items
• Ensure proper food presentation by following set standards at all times
• Workstation must be maintained clean at all times
• Ensure sanitary measures are complied with at all times during preparation of all food items
• Take orders from the guests at the bar and record them on checks
• Prepare all beverage and food orders for guests
• Regularly clean and maintain all areas of the bar, including but not limited to the front bar top, back bar shelves, drainboard, espresso machine, bottles, drip coffee shuttles
• Follows health, safety and sanitation guidelines for all products
• Clean all glassware
• Maintain glassware dishwasher
• Follow all proper bar opening and closing procedures
• Bus tables, as needed
• Adhere to Thompson Central Park serving standards and policies
• Other duties as assigned by Supervisor

Banking Tasks (20%)

• Acquire change from head cashier at the beginning of every shift
• Maintain bank according to cash handling policy
• Ring up the checks and post all checks in MICROS in accordance with cash handling policy
• Verifies guest room numbers before closing the checks
• Verifies mode of payment and receives clearance on credit card purchases before closing the check
• Prepare and close the bill (check) for the bar guests only
• Balance cash receipts at the end of shift and prepare the recap sheets according to hotel policy and standard
• Maintain key to secure box

Training (5%)

• Assists with new employee training by positively reinforcing successful performance and coaching as needed
• Attends training sessions, staff meetings, or other meetings as scheduled

Qualifications

• Passion for coffee
• Professional Barista skills (ie. Pulling shots to order, latte art, math skills, ect.)
• Food and beverage operations knowledge
• Exceptional customer service and teamwork skills
• Knowledge of classic and modern mixed drinks, garnishes and glassware
• Knowledge about alcohol beverages
• Knowledge of bar operation and procedures according to Thompson Central Park standards
• Knowledge of computerized register, preferably MICROS, and terminal
• A positive and pleasant personality, patience
• Ability to pass a barista evaluation
• Fluent in English
• Ability to compute basic math functions

Knowledge, Skills, & Abilities

Essential

Physical Abilities

• Able to lift, push, pull, and carry in excess of 25 pounds
• Able to stand for a long period of time
• Able to go up and down stairs often and regularly
• Maintains calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable guest environment
• Perform basic mathematic computations & complete standards forms
• Ability to understand and carry out oral and/or written instructions and request clarification where needed
• Anticipates customer and outlet needs by constantly evaluating environment and customers for clues
• Maintains regular and consistent attendance and punctuality

GroupProcess & TeamBuilding

• Ability to develop and maintain effective working relationships with others
• Strong interpersonal skills
• Communicates information to Supervisor so that the team can respond as necessary to create a welcoming guest environment

Service Orientation

• Provides quality beverages and food products consistently for all customers by adhering to all recipe standards
• Fluency in English

Desirable

• Fluent in Spanish, French or Italian

Salary Range - $33.2775 – $44.3700

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties within the essential functions as assigned by their supervisor.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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