Substance Use Navigator- Office of Opioid Safety

The MetroHealth System (Cleveland, OH); Cleveland (OH); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

The MetroHealth System is seeking a dedicated SUD Navigator to help patients and families maneuver the health care system and access needed resources. This on-site role involves coordinating care, conducting assessments, and linking patients to ongoing treatment and community supports.

Candidates should have a high school diploma (or GED) with strong communication, organizational, and cultural sensitivity skills, plus experience in health or social services.

Qualifications

• High School diploma or GED.
• Proficiency with Microsoft Office.
• Effective communication and interpersonal skills.
• Ability to work in a team environment.
• Culturally sensitive and comfortable with a diverse urban population.
• Organized and detail-oriented.
• Able to work a flexible schedule, including some evenings or weekends.
• Ability to interact effectively with diverse backgrounds.
• 5 years of medical health care experience.
• Experience in social/human services, criminal justice, or mental health/substance abuse.
• Bilingual or multilingual skills.

Responsabilités

• Assist patients with substance use disorders and their families to navigate the health care system by removing barriers to care.
• Provide access to resources, transportation, and support, and enhance communication with health care providers.
• Conduct SUD assessments and linkages to ongoing treatment and community resources.
• Educate patients and communicate with clinical and administrative staff; monitor and report outcomes.
• Participate in meetings and activities; ensure follow-up with identified patients for up to 6 weeks or longer after discharge.

Connaissances

Microsoft Office

Communication skills

Teamwork

Cultural sensitivity

Organizational skills

Flexibility

Cross-cultural interaction

Bilingual/multilingual

Formation

Bachelor's degree in a related field

Description du poste

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 8-430 Monday-Friday

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Helps patients with substance use disorders (SUD) and their families navigate successfully through the health care system by removing barriers to care, including providing access to resources, transportation, and support and enhancing communication with the health care providers. Treatment includes, but is not limited to, regularly performing SUD assessments, linkages to ongoing treatment, linkages to community resources, educating patients, communicating with clinical and administrative staff, monitoring and reporting outcomes, and participation in other meetings and activities. Ensures follow-up regularly occurs with the identified patient population for up to 6 weeks or longer as necessary following hospital discharge. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

• Required: High School diploma or passage of a high school equivalency exam.
• Good computer skills, including Microsoft Office software products.
• Demonstrated effective communication and interpersonal skills.
• Ability to work in a team environment.
• Culturally sensitive and comfortable working with a diverse urban population.
• Organized and detail-oriented.
• Able to work a flexible schedule, including some evenings or weekends.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
• Preferred: Bachelor's degree in a related field.
• 5 years of medical health care experience.
• Experience in social/human services, criminal justice, or mental health/substance abuse.
• Bilingual or multilingual skills.
• Physical Demands: May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate in face-to-face, phone, email, and other communications.
• Ability to read job-related documents.
• Ability to use a computer.