Subrogation Specialist

Paycom - ATS; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Cadex Solutions Corporation is seeking a Subrogation Specialist in the United States to coordinate investigations, evaluate liability, and pursue recovery opportunities. You will work with clients and industry partners to build evidence-based recovery strategies and negotiate settlements.

This remote, full-time role emphasizes strong analytical skills, attention to detail, and timely communication. You will manage diaries, draft arbitration submissions, and support clients with regular reports

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 1–5 years’ experience in claims or subrogation
• Fluency in English and professional communication

Responsibilities

• Direct/conduct investigations to determine a claim's subrogation potential and pursue recovery.
• Negotiate settlements with responsible parties and pursue arbitration if needed.
• Write arbitration submissions and maintain active diary.
• Gather information to support recovery theories and coordinate evidence development.
• Maintain client relationships with reporting and summaries.

Skills

Investigations

Negotiation

Communication

Legal terminology

MS Office

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Join a team where your investigative skills, critical thinking, and drive for results make a real impact.As a Subrogation Specialist, you’ll be at the center of uncovering facts, determining liability, and recovering funds on behalf of our clients. If you enjoy digging into details, building strong evidence-based recovery strategies, and negotiating effective resolutions, all while collaborating closely with clients and industry partners—this role offers the perfect blend of challenge, problem‑solving, and professional growth. Step into a position where your expertise helps shape outcomes and strengthens client relationships every day.Who We AreCadex Solutions Corporation is an international holding company formed by Trivest Partners LP to build the premier provider of commercial order-to-cash management solutions. With a history spanning nearly 100 years, Cadex is uniquely positioned with in-depth experience that builds relationships alongside results. Our team of industry experts brings innovation and data insight, improves your processes with hands-on help, and provides custom solutions based on specific needs. Cadex has approximately 800 employees serving over 1,000 clients across all industries from locations including the United States, Colombia, Brazil, Romania, Italy, India, Singapore, and South Africa.Since 2019, Cadex has been putting together a strong portfolio of ARM companies, includingA.G. Adjustments, formed in 1974 and headquartered in Melville, NYD&S Global Solutions, formed in 1997 and fully remoteABC-Amega, formed in 1929 and headquartered in Buffalo, NYTranSubro, formed in 2012 and headquartered in Oceanside, NYDAL, formed in 1974 and headquartered in Clifton Heights, PAInsurance Recovery Group, founded in 1994 and headquartered in Marlbourgh, MA.Receivables Control Corporation, founded in 1970 and headquartered in Maple Grove, MN.OBJECTIVEThe role of the Subrogation Specialist is to coordinate, investigate, evaluate the legal liability of any party involved, and resolve each claim. This position works closely with our clients and all related parties to obtain the necessary information to create recovery theories as well as coordinate the development of evidence to support those theories.PRIMARY JOB DUTIESDirect/conduct investigations to determine a claim's subrogation potential and pursue appropriate recoveryIdentify, investigate, and gather proper information in support of the recovery opportunityNegotiate settlements with responsible parties, and if a settlement can't be reached, direct legal action or file arbitration versus potentially responsible partiesWrite arbitration submissionsMaintain active diary to ensure all files are aggressively pursuedSECONDARY JOB DUTIESPrepare necessary documentation in a timely manner in accordance with established guidelines or requirementsResearch relevant statutes and case lawCreate legal demand lettersMaintain client relationships on assigned accounts by providing reports and summaries of filesAnswer phone calls from clients, witnesses, experts, insurance companies and adverse partiesIdentify additional opportunities in claims and filesManage the claim investigative process in a timely effective mannerEffectively communicate with clients throughout the claim processProper and timely documentation of efforts made and next step actions in support of client resultsRespond to all inquiries from all partiesProcess and / or approve checks in appropriate claims systemAssist in training new hiresCultivate strong business relationships with external partiesContinuously seek opportunities for process improvement and propose ideasFoster effective communication and collaboration between countries and cultures within all regionsAssist in subrogation project work as requiredAct as backup to other members of the teamMaintain a high level of professionalism and confidentiality with all information entrusted withOTHER JOB DUTIESThis position will perform other duties as requested. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without advanced notice.WORK HOURSThis is a full-time position. While we provide a flexible work schedule and our core hours are: Monday through Friday, typically between the hours of 9:00am to 5:00pm EST/EDT, subject to change with advanced notice. Schedules and hours required may vary by region, department, client, and/or team. Schedules will be assigned and agreed on an individual basis by and with the manager/supervisor of the position.TRAVELNo travel is expected for this positionWORK ENVIRONMENTThis job is operated in a remote work environment. This role may routinely use standard office equipment such as computers, headsets, telephones, webcams, photocopiers/printers, and related. The noise level will vary based on the individual’s remote work environment.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk and hear and work with others through verbal and written contact. This is a largely sedentary role; however the employee is occasionally required to stand, walk, use hands, and reach with hands and arms. Specific vision abilities required by this job include general seeing and close vision. Repetitive motion is frequently required through typing and computer mouse usage. Mental requirements include simple and complex reading, simple and complex writing, memorization, analyzation, perception/comprehension, decision making, planning, independent action, and planning.To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.EEO STATEMENTCadex provides equal employment opportunities to all employees without regard to race, color, creed, religion, sex, age, national origin, disability, marital status, familial status, predisposing genetic characteristics, domestic violence victim status, gender identity or expression, pregnancy, sexual orientation or military status.COMPETENCIESGeneral knowledge of claims with proficiency in handing auto, property and/or worker’s compensation claimsAdvanced verbal and written communicationUnderstanding of legal terminology and documentationProficient computer skills, especially MS OfficeConflict resolution and negotiation skillsAbility to professionally diffuse conflictFlexibility and adaptabilityAnalytical and critical thinking skillsResearch skillsOrganization, multitasking, and time management skillsBasic mathematical skillsExcellent customer service and interpersonal skillsSUPERVISORY RESPONSIBILITYThis position has no supervisory responsibilitiesREQUIRED EDUCATION AND EXPERIENCEBachelor’s degree preferred or equivalent experience, and 1-5 years’ experience in claims (property, auto, workers’ compensation) related experienceFLUENCYThis position requires fluency in the English languageADDITIONAL ELIGIBILITY REQUIREMENTS/RESPONSIBILITIES/QUALIFICATIONSNone required for this position