SUBR | Program Coordinator

Southern University Shreveport, Inc; Baton Rouge (LA); Hybrid; USD 36,000 - 44,000; Full time

Job summary

Southern University and A&M College invites applications for a Program Coordinator in the Division of Enrollment Management. The role supports recruitment, admissions, financial aid, and student retention initiatives, coordinating programs and strategies to boost enrollment and student success.

The successful candidate will manage front-office reception, mail, schedules, records, travel arrangements, and reporting for department programs, ensuring confidentiality and compliance with university

Qualifications

• Bachelor's degree from an accredited college or university.
• Three (3) or more years of professional experience in administrative support, office management, program coordination, or a related field.
• Five (5) or more years of professional experience in administrative support, office management, program coordination, or a related field.
• Previous experience working in a higher education setting, preferably in enrollment management, admissions, financial aid, or student services.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and experience using student information systems, such as Banner.
• Strong organizational, interpersonal, written, and verbal communication skills, with the ability to manage multiple priorities and meet deadlines.
• Experience maintaining confidential records, preparing reports, coordinating travel arrangements, and supporting daily office operations.

Responsibilities

• Serve as the primary receptionist for the office, greeting visitors, answering telephone calls, managing emails, and directing inquiries to the appropriate personnel.
• Receive, sort, and distribute incoming mail and correspondence while maintaining an organized and professional front office environment.
• Coordinate daily office operations, including managing appointment schedules, maintaining office supplies, and ensuring administrative functions are completed efficiently.
• Implement and maintain administrative policies and procedures while providing guidance and training on office management practices.
• Organize, file, and maintain physical and electronic records, ensuring accuracy, confidentiality, and accessibility.
• Coordinate travel arrangements for staff, including preparing, processing, and submitting travel documentation in accordance with University policies and procedures.
• Assist with the coordination and implementation of special projects, programs, and initiatives, including preparing detailed reports and maintaining program documentation.
• Manage administrative logistics for departmental programs, meetings, events, and forums, including scheduling, communication, preparation of materials, and coordination of resources.
• Perform other duties as assigned to support the overall operations and objectives of the Division of Enrollment Management.

Skills

Organizational skills

Communication skills

Multitasking

Education

Bachelor's degree

Tools

Banner

Microsoft Office

Job description

SUBR | Program Coordinator |Position Type: Full-Time Unclassified |Salary: $40,000

Application Deadline: October 23, 2026

JOB DESCRIPTION:

The Enrollment Management Program Coordinator supports the Division of Enrollment Management at Southern University and A&M College by coordinating recruitment, admissions, financial aid, and student retention initiatives. This position collaborates with internal and external stakeholders to implement programs and strategies that enhance student enrollment, promote student success, and support the University’s mission and enrollment goals.

JOB RESPONSIBILITIES:

• Serve as the primary receptionist for the office, greeting visitors, answering telephone calls, managing emails, and directing inquiries to the appropriate personnel.
• Receive, sort, and distribute incoming mail and correspondence while maintaining an organized and professional front office environment.
• Coordinate daily office operations, including managing appointment schedules, maintaining office supplies, and ensuring administrative functions are completed efficiently.
• Implement and maintain administrative policies and procedures while providing guidance and training on office management practices.
• Organize, file, and maintain physical and electronic records, ensuring accuracy, confidentiality, and accessibility.
• Coordinate travel arrangements for staff, including preparing, processing, and submitting travel documentation in accordance with University policies and procedures.
• Assist with the coordination and implementation of special projects, programs, and initiatives, including preparing detailed reports and maintaining program documentation.
• Manage administrative logistics for departmental programs, meetings, events, and forums, including scheduling, communication, preparation of materials, and coordination of resources.
• Perform other duties as assigned to support the overall operations and objectives of the Division of Enrollment Management.

MINIMUM QUALIFICATIONS:

• Bachelor's degree from an accredited college or university.
• Three (3) or more years of professional experience in administrative support, office management, program coordination, or a related field.

PREFERRED QUALIFICATIONS:

• Bachelor's degree from an accredited college or university.
• Five (5) or more years of professional experience in administrative support, office management, program coordination, or a related field.
• Previous experience working in a higher education setting, preferably in enrollment management, admissions, financial aid, or student services.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and experience using student information systems, such as Banner.
• Strong organizational, interpersonal, written, and verbal communication skills, with the ability to manage multiple priorities and meet deadlines.
• Experience maintaining confidential records, preparing reports, coordinating travel arrangements, and supporting daily office operations.

A criminal background check and reference verification are required.

EEO/ADA Statement:

TheSouthern University System complies with Title IX of the Education Amendments of 1972, Titles VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws. Southern University and A&M College forbids discriminating or harassing conduct that is based on an individual’s race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in uniformed services, and all other categories protected by applicable federal and state laws. This commitment applies to but is not limited to decisions concerning hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other college-administered programs. Discriminatory acts of any kind are strictly forbidden.