Subaru Delivery Specialist

Hileycarshuntsville; Fort Worth (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive group is seeking a Subaru Delivery Specialist to enhance customer experiences during the sales process. This full-time role involves delivering product information, supporting sales, and ensuring customer satisfaction. Ideal candidates are technically savvy and possess strong communication skills.

Benefits

Medical and Dental Insurance

Paid Time Off

Competitive Pay and Bonuses

Life Insurance

401(k) Retirement Plan

Professional Development Opportunities

Qualifications

• Technically savvy with excellent customer service skills.

Responsibilities

• Deliver outstanding customer experiences to foster loyalty.
• Provide detailed product information during the sales process.
• Support Sales Consultants with product feature inquiries.

Skills

Customer Service

Technical Communication

Job description

Join to apply for the Subaru Delivery Specialist role at Hiley Cars of Huntsville

At the Hiley Automotive Group, we strive to be industry leaders by hiring top talent dedicated to creating exceptional customer experiences. We offer meaningful work, a collaborative environment, recognition, and opportunities for growth.

Role Overview

The Subaru Delivery Specialist is responsible for providing comprehensive product information and delivering a superior customer experience throughout the sales process. The ideal candidate will be technically savvy, able to communicate complex technology effectively, and possess excellent customer service skills. This full-time position offers a salary and bonus based on experience and performance.

Responsibilities

1. Deliver outstanding customer experiences to foster loyalty.
2. Provide detailed product information during the sales process.
3. Support Sales Consultants with product feature inquiries.
4. Gather and share Subaru technical information with staff.
5. Greet and interact effectively with customers.
6. Explain Subaru features, applications, and benefits thoroughly.
7. Conduct comprehensive Subaru deliveries, including manuals and literature.
8. Engage customers for follow-up and encore deliveries, explaining sophisticated systems for satisfaction.
9. Follow up post-sale to ensure customer satisfaction and loyalty.
10. Maintain strong computer and phone skills.
11. Stay knowledgeable about Subaru vehicles and technology.
12. Attend and complete Subaru Boot Camp.
13. Obtain Subaru Delivery Specialist Certification.
14. Study Subaru competitors and advantages.
15. Meet customer satisfaction targets set by management.
16. Uphold high ethical standards and maintain a professional appearance.

Benefits

• Medical and Dental Insurance
• Paid Time Off
• Competitive Pay and Bonuses
• Life Insurance
• 401(k) Retirement Plan
• Professional Development Opportunities

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Motor Vehicle Manufacturing

We are an equal opportunity employer committed to diversity and inclusion.