Subaru BDC Call Center Consultant

Mitchell Subaru; Canton (CT); On-site; USD 32,000 - 47,000; Full time

Job summary

Mitchell Subaru in Canton, CT is expanding its Customer Care Team to deliver exceptional service to New England's fastest growing brand. This position emphasizes direct interaction with customers via live chat, phone, and email leads, while coordinating sales appointments and presenting vehicle features.

The ideal candidate brings high energy, a genuine passion for customer service, and the ability to explain product benefits clearly. Mitchell Subaru is an equal opportunity employer.

Qualifications

• Automotive sales experience is a plus.
• Previous call center or customer service experience helpful.
• Enthusiastic with high energy throughout the sales workday.
• Quality customer service skills.

Responsibilities

• Communicate directly with consumers through live chat, incoming calls, email sales leads.
• Makes sales appointments.
• Explain product performance and benefits.
• Build strong rapport with customers.
• Work closely with management on equipment, technology and pricing options.

Skills

Automotive sales

Call center experience

Enthusiastic with high energy

Quality customer service skills

Job description

Mitchell Subaru located in Canton, Ct is focused on providing the best solutions and service for all of its clients and is currently in need of additional team members for our Customer Care Team. This is an excellent opportunity for one talented individual that excels at customer service looking to join New England's fastest growing brand. We want to hire talented people who are willing to go the extra mile for our customers and who enjoy working in a friendly, fast‑paced environment.

Responsibilities

• Communicate directly with consumers through live chat, incoming calls, email sales leads.
• Makes sales appointments
• Ability to explain product performance and benefits
• Build strong rapport with customers
• Work closely with management on equipment, technology and pricing options

Qualifications

• Automotive sales experience a plus
• Previous call center or customer service experience helpful
• Enthusiastic with high energy throughout the sales workday
• Quality customer service skills

Mitchell Auto Group is an equal opportunity employer.