Stylist: Personal Style Advisor & Customer Guide

Cole-Haan; Bluffton (SC); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Professional development

Job summary

Cole Haan is seeking a motivated Stylist (Sales Associate) in Bluffton to deliver exceptional customer experiences and drive store sales. You will act as a trusted advisor, providing personalized styling and options across product categories to fit customers' lifestyles.

Partner with leadership to execute initiatives, uphold brand standards, and build lasting relationships. The role emphasizes product knowledge, trend awareness, and proactive service in a fast-paced retail environment, with

Responsibilities

• Achieve personal sales and key performance goals.
• Drive revenue growth through exceptional service, relationship building, and personalized recommendations.
• Utilize the '#RUOBSESSED?' selling program to uncover customer needs and deliver personalized solutions.
• Assist the leadership team in executing store initiatives that support profitability and business objectives.
• Brand ambassador by embodying Cole Haan's standards for appearance and customer engagement.
• Guide customers through the 'Step into Style' experience with personalized styling across product categories.
• Build customer confidence by addressing concerns, overcoming objections, and recommending fitting solutions.
• Stay informed on seasonal collections, product innovations, and current fashion trends and share relevant information with the customer.
• Uphold Cole Haan's values: customer-first, integrity, collaboration, and delivering inspiring experiences.
• Leverage fit expertise and product knowledge to provide personalized wardrobe solutions.
• Build lasting relationships that drive loyalty, repeat business, and brand advocacy through authentic engagement and follow-up.
• Adhere to company policies; maintain a collaborative, inclusive team environment.
• Contribute to a collaborative, inclusive, customer-focused team environment.
• Follow all operational, loss prevention, health, and safety procedures.
• Support visual merchandising standards and the elevated Cole Haan brand experience.
• Support store operations through receiving, processing shipments, and floor replenishment.
• Support Enterprise Order Management (EOM) Omni Channel Processing.
• Execute all housekeeping tasks.

Job description

Cole Haan is seeking a motivated Stylist (Sales Associate) in Bluffton to deliver exceptional customer experiences and drive store sales. You will act as a trusted advisor, providing personalized styling and options across product categories to fit customers' lifestyles.

Partner with leadership to execute initiatives, uphold brand standards, and build lasting relationships. The role emphasizes product knowledge, trend awareness, and proactive service in a fast-paced retail environment, with