Style Advisor: Personal Styling & Customer Experience

Cole Haan; Somerville (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Holiday pay

Sick pay up to 80 hours per plan year

Employee discount

Job summary

Cole Haan in Somerville, MA is hiring a Stylist (Sales Associate) to deliver exceptional service and expert styling. You will advise customers, provide head-to-toe solutions, and drive sales while staying current with seasonal collections and trends.

As a trusted advisor, you will build lasting relationships, support store operations, and participate in an elevated shopping experience that reflects the Cole Haan brand.

Qualifications

• Achieve personal sales and key performance goals.
• Drive revenue growth through exceptional service and personalized recommendations.
• Utilize Cole Haan's Selling Program to uncover needs and deliver solutions.
• Support leadership in executing store initiatives.

Responsibilities

• Serve as a brand ambassador by embodying Cole Haan's standards for appearance and engagement.
• Guide customers through the "Step into Style" experience with personalized styling.
• Build customer confidence by addressing concerns and recommending solutions.
• Stay informed on seasonal collections, features, and trends to share with customers.
• Support store operations, including merchandising, shipments, and Omni Channel processing.

Skills

Customer service

Sales goals

Relationship building

Brand ambassador

Job description

Cole Haan in Somerville, MA is hiring a Stylist (Sales Associate) to deliver exceptional service and expert styling. You will advise customers, provide head-to-toe solutions, and drive sales while staying current with seasonal collections and trends.

As a trusted advisor, you will build lasting relationships, support store operations, and participate in an elevated shopping experience that reflects the Cole Haan brand.